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Event Planner, Senior Associate

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $83,600.00 - $120,000.00
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Work Schedule

Flexible
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Benefits

Health Insurance
Tuition Reimbursement
Retirement Plan

Job Description

JPMorgan Chase is a globally recognized financial institution with a rich history spanning over 200 years. Renowned for its comprehensive financial services, the company operates under the J.P. Morgan and Chase brands, delivering innovative solutions to millions of consumers, small businesses, and a broad spectrum of corporate, institutional, and government clients worldwide. As a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing, and asset management, JPMorgan Chase is committed to maintaining a diverse and inclusive workforce which fuels its ongoing success. The company offers a competitive total rewards package which includes a salary based... Show More

Job Requirements

  • Bachelor’s degree
  • 5+ years experience in luxury hospitality industry, event planning and food and beverage with high touch customer service
  • Excellent interpersonal and communication skills
  • Ability to effectively manage client experiences and expectations using a high level of tact and diplomacy
  • Highly organized with the ability to multitask and prioritize tasks effectively
  • Proven experience in managing and developing a team, including conducting performance reviews and identifying training needs
  • Working knowledge of audio-visual systems
  • Proficiency in Microsoft Office tools
  • Flexibility to thrive in a fast-paced and diverse environment
  • Willingness to work flexible shifts to cover client center hours and locations

Job Qualifications

  • Bachelor’s degree
  • 5+ years experience in luxury hospitality industry, event planning and food and beverage with high touch customer service
  • Excellent interpersonal and communication skills
  • Ability to effectively manage client experiences and expectations using a high level of tact and diplomacy
  • Highly organized with the ability to multitask and prioritize tasks effectively
  • Proven experience in managing and developing a team, including conducting performance reviews and identifying training needs
  • Working knowledge of audio-visual systems
  • Proficiency in Microsoft Office tools
  • Flexibility to thrive in a fast-paced and diverse environment
  • Willingness to work flexible shifts to cover client center hours and locations
  • Knowledge of the EMS booking system

Job Duties

  • Oversee and coordinate executive events and tours in the firms premier Event Space, collaborating with teams to exceed client expectations
  • Provide personalized customer service to all clients and employees
  • Address client challenges with effective solutions for a positive experience
  • Maintain a collaborative and team-oriented attitude and lead by example
  • Assist with staff coverage and daily projects
  • Assist with executive tours
  • Participate in operations meetings and reviews, providing feedback and direction
  • Execute pre and post event calls to manage details
  • Conduct staff reviews and identify training needs
  • Cover reception desk functions, including calls and emails as needed
  • Master the EMS system for reservation and reporting

Job Qualifications

Experience

Expert Level (7+ years)


Job Location

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