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Job Overview
Employment Type
Hourly
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Paid Time Off
Paid parental leave
Health Savings Account Contributions
401(k) match
Free Meals
Staff outings
Free long-term disability insurance
Free group life and accidental death and dismemberment insurance
Job Description
Charlotte Country Club, founded in 1910 and located just four miles east of uptown Charlotte in the historic Plaza-Midwood neighborhood, is a prestigious private club recognized as a Top-50 Platinum Club of the World by the Club Leaders Forum. This esteemed club prides itself on offering exceptional hospitality and service, serving as a sophisticated haven where members can indulge in fine dining, host memorable events, and enjoy a warm, welcoming environment with fellow members. The club maintains a strong focus on creating an atmosphere of elegance and relaxation while supporting a dedicated, hardworking, and fun-spirited team that ensures every member... Show More
Job Requirements
- Ability to read, write, and speak English
- Must be able to sit or stand for extended periods of time
- Must be able to climb stairs and lift up to 35 lbs daily
- Must be able to wear conservative business attire at all times
- Appropriate black-tie attire needed occasionally
- Indoor and outdoor work with ability to tolerate all seasonal weather conditions
Job Qualifications
- Bachelor’s degree in Event Management, Hospitality, Marketing, or a related field preferred
- 2+ years of experience in event planning, hospitality, or related field
- Honest, respectful, empathetic, enthusiastic, patient, dedicated, strong work ethic, and positive attitude
- Ability to handle a fast-paced, high-end, busy, and sophisticated environment
- Calm under pressure and capable of troubleshooting during live events
- Ability to multitask and manage time efficiently
- Strong communication skills
- Proficient in Microsoft Office Suite
- Experience with event software is a plus
- Consistency in following up and following through with members and teammates
- Detail oriented with excellent organizational skills
- Highly motivated with a desire to make every member experience special
- Desire to learn and improve daily
- Passionate about creativity and staying informed on industry trends
- Knowledge of food and beverage operations or club/hospitality industry experience is a plus
Job Duties
- Plan, organize, and execute events from concept to completion including setup, execution, and post-event breakdown
- Assist members in planning a variety of private events and track prospective bookings
- Work with the Event Planning Team to develop creative ideas for holidays and club events
- Prepare Banquet Event Order (BEO) sheets along with event diagrams and attend weekly BEO and culinary meetings
- Develop and maintain detailed event timelines, layouts, and checklists
- Conduct event inspections in advance and recommend appropriate spaces and layouts
- Handle logistics and act as the main point of contact during events
- Rotate with Event Planning Team certain departmental administrative tasks per Director of Events
- Collaborate with Director of Events, Executive Chef, Assistant Managers, and team members to review event formats and details
- Coordinate with vendors, caterers, audio/visual teams, and decorators to ensure smooth event execution
- Proactively communicate accurate, timely information to team members, leadership, and members regarding events
- Greet members and guests by name, attend functions to ensure satisfaction, and handle member complaints with corrective action
- Analyze member feedback, club data, and industry research to identify trends and develop creative events
- Submit accurate revenue and expenses to Director of Events
- Manage event budgets, track expenses, and ensure cost-efficiency
- Keep accurate event history files
- Assist Director of Communications with marketing materials and event communications
- Perform other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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