Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $21.00 - $31.00
Work Schedule
Standard Hours
Benefits
Paid holidays
vacation days
Sick leave days
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
long-term disability insurance
Health Reimbursement Account
Retirement Plan
Supplemental 403(b) plan
Tuition Reimbursement
Gym membership
Employee assistance program
Job Description
The Associated Students Inc. (ASI) at California State University, Fullerton (CSUF) is a dynamic organization committed to enhancing the campus experience for students through comprehensive programming, services, and support. ASI operates within the Titan Student Union (TSU), a vibrant hub for student activities, events, and cultural initiatives designed to foster a welcoming and inclusive environment for all students. As an integral part of the university community, ASI promotes student engagement, leadership development, and cultural enrichment by managing key facilities and organizing diverse programs that cater to a wide range of student interests and needs. ASI is dedicated to equity, diversity,... Show More
Job Requirements
- Bachelor's degree from an accredited university
- minimum 2-3 years experience in event management, customer service, or related field
- ability to provide exceptional customer service and handle multiple reservations and tasks
- proficiency in event scheduling and financial management software
- knowledge of CSU policies on safety, events with minors, and alcohol service
- good communication and interpersonal skills
- flexibility to work off-campus or after-hours events
- ability to use event-diagramming software and troubleshoot event technology
- valid driver’s license and current auto insurance
- mandatory reporter status and willingness to sign ASI Mandatory Reporter Form
- satisfactory employment history and criminal background investigation
Job Qualifications
- Bachelor's degree from an accredited university
- 2-3 years of experience in event management, customer service, or a related field
- experience in higher education setting preferred
- strong commitment to exceptional customer service
- excellent written and verbal communication skills
- highly organized and detail-oriented
- proficient in event scheduling, reservation management software, and basic computer literacy
- knowledge of facility use policies and procedures
- understanding of CSU standards regarding events with minors and alcohol service procedures
- knowledge of AV, lighting, and event technology
- familiarity with event-diagramming software
- basic understanding of financial processes for event payments and budgeting
- knowledge of safety regulations applicable to events
- ability to make sound decisions about event space allocation and client issues
Job Duties
- Process facility reservation requests from on-campus and off-campus clients
- determine appropriate facility and service requirements
- provide client with rental information including facility use policies, procedures, and resources, facility and staffing costs, catering and alcohol procedures, parking information, and important deadlines
- advise clients on other available campus resources
- review and determine appropriate risk management steps for clients and vendors
- ensure CSU standards regarding events with minors are enforced
- submit alcohol service requests on behalf of off-campus clients and ensure campus clients comply with Presidential Directive 1
- review food and beverage plans to coordinate with approved caterers
- utilize event-diagramming software to design meeting and event space layouts
- maintain adherence to safety regulations and attend safety meetings
- manage art gallery space reservations and the Student Art Show
- serve as liaison between University Conference Center and ASI programming departments
- assist in preparation of annual operating budget for art galleries
- assign charges for events and process payments according to procedures
- respond to customer requests and concerns with appropriate resolutions
- schedule and lead pre-event client walk-throughs
- attend and monitor high-profile or complex reservations
- collaborate with Communications, Marketing, and Design to promote the Art Gallery
- support day-to-day UCC operations including student staff support and client assistance
- support ASI's DEI plan in programming, services, and interactions
- perform other duties as assigned by supervisor
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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