Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $27.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and Development
Job Description
Five Star Parks & Attractions is a leading company in the amusement and hospitality industry, known for its dynamic and innovative approach to entertainment venues. Specializing in the creation and operation of vibrant family entertainment centers, Five Star Parks & Attractions stands out as a place where joyous experiences and exceptional service are paramount. The company operates multiple first-class family entertainment brands, ensuring that each of its locations offers unique, exciting experiences for visitors of all ages. By fostering an inclusive, safe, and welcoming environment, Five Star Parks & Attractions prioritizes guest satisfaction and employee pride. Their culture emphasizes empathy,... Show More
Job Requirements
- Must be 18 years or older
- Employment may require background check
- Must be able to work holidays and weekends
- Position requires consistent activity such as walking bending and lifting
Job Qualifications
- Proficient in computer software including Microsoft Excel and CRM
- Solid time management organization and prioritization skills ability to work with little or no direct supervision
- Excellent customer service orientation and focus on customer satisfaction
- Strong people skills with the ability to communicate details to guests without confusion
- Leadership qualities to be able to train and coach new staff and existing party host staff on the expectations set by Fun Land and the party manager
Job Duties
- Contacting already booked events and providing detailed information about their upcoming event along with answering any questions from the party contact prior to their arrival
- Cashing out parties
- Maintaining the standards set by Fun Land on party execution
- Helping oversee the host staff with cleaning party areas delivering food setting up banquet spaces and any day of duties needed for event execution
- Handling any guest issues with their event with the support of the operation team
- Weekly administrative duties such as planning party area execution making game cards scheduling hosts contacting the party contact to discuss details of the event and answering questions about the event and the package details
- Answering of incoming phone calls and email messages about bookings and events
- Booking birthday parties via phone conversations and with walk-in guests
- Updating reports as needed with any new information pertaining to an upcoming event
- Outreach on booking new events via direction from the sales director
- Assisting with the GIFT program during events
- Cashing out parties
- Assisting the party host team on any daily duties needed
- Re-stocking and cleaning of party spaces
- Being the point of contact when needed with any party issues that happen the day of the event
- Hosting events when not performing coordinator duties
Job Qualifications
Experience
No experience required
Job Location
You may be also interested in:
Jobs By Filter