Job Overview
Employment Type
Part-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $27.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Flexible Schedule
Training and Development
inclusive work environment
Job Description
Five Star Parks & Attractions is a pioneering entity in the amusement and hospitality sector, recognized for delivering exceptional entertainment experiences across its diverse portfolio of family entertainment centers (FEC). With a strong presence in the industry, Five Star Parks & Attractions operates as a dynamic and innovative company dedicated to creating joyful, safe, and inclusive environments for guests of all ages. The company prides itself on its commitment to excellence, safety standards, and exceptional customer service, all of which contribute to its reputation as a top choice for family recreation and entertainment. Join us in this exciting and fulfilling... Show More
Job Requirements
- Must be 18 years or older
- Ability to work holidays and weekends
- Employment may require background check
- Proficient computer skills including Microsoft Excel and CRM
- Strong organizational and time management skills
- Physical ability to walk bend and lift consistently
- Excellent customer service and communication skills
- Ability to work with little or no direct supervision
Job Qualifications
- High school diploma or equivalent
- Proficient in Microsoft Excel and CRM software
- Strong customer service orientation
- Excellent communication and interpersonal skills
- Leadership qualities to train and coach staff
- Ability to multitask and manage time effectively
- Experience in event coordination or related field preferred
Job Duties
- Contacting already booked events and providing detailed information about their upcoming event along with answering any questions from the party contact prior to their arrival
- Cashing out parties
- Maintaining the standards set by Fun Land on party execution
- Helping oversee the host staff with cleaning party areas delivering food setting up banquet spaces and any day of duties needed for event execution
- Handling any guest issues with their event with the support of the operation team
- Weekly administrative duties such as planning party area execution making game cards scheduling hosts contacting the party contact to discuss details of the event and answering questions about the event and the package details
- Answering incoming phone calls and email messages about bookings and events
- Booking birthday parties via phone conversations and with walk-in guests
- Updating reports with any new information pertaining to an upcoming event
- Outreach on booking new events via direction from the sales director
- Assisting with the GIFT program during events
- Assisting the party host team on any daily duties needed
- Re-stocking and cleaning of party spaces
- Being the point of contact when needed with any party issues that happen the day of the event
- Hosting events when not performing coordinator duties
Job Qualifications
Experience
No experience required
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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