Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Salary
Rate:
Range $65,000.00 - $85,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
Job Description
Oak View Group (OVG) is a global leader in venue development, management, and premium hospitality services tailored specifically for the live event industry. Established as a powerhouse within this sector, OVG offers an unmatched, comprehensive 360-degree solution that spans venue ownership, management, and client servicing. The company’s portfolio boasts an impressive collection of world-class venues, including highly attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions around the world. Oak View Group consistently delivers innovative and world-class experiences by partnering with major entertainment entities and positioning itself as the industry standard for quality and operational excellence.Show More
Job Requirements
- Minimum 3-5 years preferred of experience with supervisory responsibility
- Communicate clearly and concisely in the English language, both orally and in writing is required
- Possession of, or ability to obtain, a valid drivers' license and ability to be at work on time as required
- Ability and willingness to work a flexible schedule including long and irregular hours that may vary due to event calendar, and may include early mornings, late evenings, weekends, holidays, and extended number of consecutive days
- Must possess strong organizational skills, attention to detail and the ability to function and meet strict deadlines in a fast-paced environment
- Must demonstrate a positive, professional and customer-focused attitude
- Must have computer skills in Microsoft Office applications and word processing, spreadsheets, presentations and internet software
Job Qualifications
- Parking experience preferred
- Experience coordinating arena shows, conferences/meetings preferred
- Minimum 3-5 years preferred of experience with supervisory responsibility
- Communicate clearly and concisely in the English language, both orally and in writing is required
- Possession of, or ability to obtain, a valid drivers' license
- Ability and willingness to work a flexible schedule including long and irregular hours that may vary due to event calendar and may include early mornings, late evenings, weekends, holidays, and extended number of consecutive days
- Must possess strong organizational skills, attention to detail and the ability to function and meet strict deadlines in a fast-paced environment
- Must demonstrate a positive, professional and customer-focused attitude
- Ability to identify the needs of users of the facility
- Must have computer skills in Microsoft Office applications, including word processing, spreadsheets, presentations and internet software
- Knowledge of crowd management and control techniques, customer service practices, principles or supervision and training, fire and public safety regulations, and parking equipment and parking technology systems preferred
Job Duties
- Manage all aspects of events that are assigned by Manager of Parking and Transportation
- Thoroughly describe the venue's services and outline how the services are coordinated to clients
- Assist clients with event logistics and suggest the most effective ways to use the facility for specific types of event functions
- Work with the Operations Department to ensure all events are set up to the client's specifications and that all fire codes and safety regulations are being followed
- Review emergency planning procedures with all event staff prior to each event
- Create and distribute detailed Event Data Sheets prior to every event
- Coordinate and provide clear, concise, and timely communication with building staff of all requirements necessary for events by preparing and distributing detailed Event Data Sheets, diagrams, and event staffing requirements for each assigned event
- Update event estimates, as needed, to send to the client and complete a final settlement upon completion of each event
- Have the ability to problem solve, make quick decisions and delegate responsibility while remaining professional and pleasant in the midst of stressful situations
- Recommend and evaluate required event staffing levels
- Serve as Manager on Duty as scheduled
- Responsible for the hiring, disciplinary actions, performance evaluations, scheduling, training and development of the part time parking staff
- Responsible for developing and updating the Parking Department's Policies and Procedures Manual, to be included in the overall Events Department manual
- Complete all duties with a customer service focus through teamwork & dedication to Oak View Group's mission and principles
- Will lead the OVGP training and orientations project efforts
- Other duties as assigned
- Potential travel
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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