Marriott International, Inc logo

Event Operations Specialist

Job Overview

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Employment Type

Full-time
Hourly
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Compensation

Type:
Hourly
Rate:
Exact $31.14
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Diversity and inclusion initiatives

Job Description

Sheraton Boston Hotel is a prestigious hospitality establishment located at 39 Dalton St, Boston, Massachusetts. It operates under the brand umbrella of Sheraton Hotels & Resorts, which is part of Marriott International, a globally recognized leader in the hotel and lodging industry. Sheraton Boston is renowned for offering exceptional lodging, exceptional guest services, and memorable event experiences. The hotel blends timeless elegance with modern amenities, catering to the needs of business travelers, tourists, and event attendees alike. Sheraton Boston provides a dynamic work environment that fosters inclusivity, diversity, and professional growth within the vibrant hospitality industry. This hotel maintains a... Show More

Job Requirements

  • High school diploma or equivalent GED
  • At least one year of related work experience
  • No supervisory experience required
  • No licenses or certifications required
  • Ability to lift and move objects up to 25 pounds
  • Ability to stand, sit, or walk for extended periods
  • Ability to work full-time onsite
  • Willingness to follow company policies and safety protocols
  • Strong communication skills
  • Ability to maintain a professional appearance

Job Qualifications

  • High school diploma or equivalent GED
  • At least one year of related work experience
  • No supervisory experience required
  • Ability to communicate clearly and professionally
  • Strong teamwork and customer service skills
  • Commitment to safety and quality standards

Job Duties

  • Meet with group coordinators or hosts before the reception to ensure preparations are agreed upon
  • Read and analyze banquet event orders to gather guest information and determine layout, timing, and specific needs
  • Attend to and strive to fulfill all special arrangements for banquet events
  • Follow up on special banquet arrangements to ensure compliance
  • Comply with all company safety policies and procedures
  • Report maintenance issues, safety hazards, accidents, or injuries
  • Complete required safety training and certifications
  • Maintain a clean and professional uniform and personal appearance
  • Protect company property and maintain the privacy of company information
  • Support coworkers and treat them with dignity and respect
  • Assist the team in achieving common goals
  • Uphold quality assurance standards
  • Move, lift, transport, push, drag, and place items weighing up to 25 pounds safely
  • Stand, sit, or walk for prolonged periods during the shift
  • Read and visually verify information in various formats
  • Inspect tools, equipment, or machines for defects
  • Reach above the head and below the knees, crouch, twist, drag and bend as necessary
  • Move through narrow, confined, elevated, or uneven spaces
  • Greet and acknowledge all guests according to company standards
  • Communicate clearly and professionally with others
  • Answer phones using appropriate etiquette
  • Perform other reasonable tasks as requested by supervisors

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Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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