Event Operations Officer, University Advancement
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $36,400.00 - $94,600.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
Flexible Schedule
Job Description
Wake Forest University is a prestigious private university known for its commitment to excellence in education, research, and community engagement. Located in Winston-Salem, North Carolina, the university fosters a diverse and inclusive environment dedicated to advancing knowledge and serving society. With a rich history and a vibrant campus culture, Wake Forest offers a range of programs and services that promote professional growth and development for its staff and students alike. The University Advancement department plays a critical role in supporting the institution's mission by cultivating meaningful relationships with donors and organizing impactful events that enhance the donor experience and university... Show More
Job Requirements
- High school diploma with three years of related experience in an appropriate discipline
- Proficiency in Microsoft Office software (Word, PowerPoint, Excel) and Google Applications
- Excellent time management skills
- Ability to handle concurrent assignments and changing priorities
- Self-starter with independent thinking and anticipation of next steps
- Ability to work in teams and independently
- Professional engagement with all organizational levels including high-net-worth individuals
- Excellent verbal and written communication skills
- Strong judgment and work ethic
- Ability to learn Advancement database and OnBase system
- Attention to detail in research and organization
- Strong customer service orientation
- Problem-solving skills
- Ability to analyze and interpret guidelines
- Ability to answer complex questions and seek information proactively
- Respect for all individuals' dignity and abilities
- Availability to work evenings and weekends
- Ability to travel for onsite event support and meet university automobile insurance requirements
Job Qualifications
- High school diploma with three years of related experience in an appropriate discipline
- Proficiency in Microsoft Office (Word, PowerPoint, and Excel) and Google Applications
- Excellent time management skills and ability to handle concurrent assignments and changing priorities
- Self-starter with the ability to think independently and anticipate next steps
- Ability to work successfully in teams and under own initiative
- Ability to engage professionally with individuals at every level of an organization, including high-net-worth individuals
- Excellent interpersonal and communication skills, both verbal and written
- Superior judgment and a strong work ethic
- Ability to learn and use the Advancement database (Blackbaud) and OnBase document imaging system
- Ability to research and organize information and data with accuracy and attention to detail
- Strong service orientation and customer service skills
- Able to solve problems and think on feet
- Ability to analyze and interpret policy and procedural guidelines
- Ability to answer moderately complex questions and proactively seek additional information
- Respect for the dignity and abilities of all people
- Ability to work some evenings and weekends
- Ability to travel as needed to provide onsite event support
Job Duties
- Assists with the execution of University Advancement events, including logistics, invitation lists, registration sites, printed and mailed materials, reservations, ticket packets, nametags, and seating
- Travels as needed to provide onsite event support, including assistance with setup, registration, nametags, vendor management, guest experience, and event strike
- Manages post-event logistics, including reconciliation of attendees, unpacking/replenishing event materials, routing invoices, arranging debrief meetings
- Assists with creating and maintaining detailed event documentation, including run-of-show schedules, production notes, and contact lists
- Assists with event communication materials, such as invitations, signage, and guest communications - often serving as event contact for RSVPs and general inquiries
- Provides operational and logistical support for all event planning phases - pre-event preparation, onsite execution, and post-event wrap-up
- Assists in procurement, tracking, inventory, and packaging of donor gifts
- Maintains an inventory of event templates and materials, ensuring they are up-to-date and easily accessible
- Works with University colleagues and external vendors to place work orders, make parking reservations, floral orders, catering orders, rental orders
- Maintains inventory of vendors, cultivating strong relationships to ensure a reliable network of resources
- Maintains composure and professionalism under pressure
- Maintains confidentiality pertaining to information contained in donor records and system data
- Has high standards for work and pride in contributing to a mission-driven organization
- Gets excited about the prospect of joining a team that is making a difference in people's lives every day
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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