Event Operations Manager, Venues - Saint John's Resort, Plymouth Michigan
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $51,762.00 - $63,409.00
Work Schedule
Flexible
On-call
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
training programs
Employee Discounts
Career Development
Job Description
This job opportunity is with an established company operating within the hospitality industry, specifically focusing on hotel and convention center environments. This organization handles significant revenue streams, with locations generating more than three million dollars annually, underscoring its prominent market position and commitment to delivering exceptional service experiences. The company is known for its professional, customer-centric approach and values a high standard of excellence in every aspect of its operations. With a focus on audio-visual technology and event support services, the company seeks to maintain its reputation as a leader in the hospitality and event technology sector by investing in... Show More
Job Requirements
- High school diploma
- 4 or more years experience in audio visual and customer service or hospitality
- At least 2 years supervisory experience
- Ability to lead teams and manage workflow
- Knowledge of audio visual equipment in live settings
- Proficiency in computer hardware and software
- Strong leadership and customer service orientation
Job Qualifications
- High school diploma required
- Bachelor’s degree preferred
- Minimum 4 years experience in audio visual and customer service or hospitality
- At least 2 years supervisory experience
- Experience leading workflows and teams
- Working knowledge of audio visual equipment in live show environments
- Proficiency with computer hardware and software including Microsoft Office
- Strong leadership skills focused on customer satisfaction
Job Duties
- Manages daily floor activities and workflow of technicians to ensure timely delivery and equipment functionality
- Provides direct supervision including scheduling and timekeeping
- Reviews and approves client billing and advises management of any challenges
- Ensures proper completion of daily equipment sheets
- Manages inventory control to maintain safety, security, and quality assurance
- Attends BEO, pre-convention, and pre-production meetings
- Delegates tasks appropriately
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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