Job Overview
Compensation
Type:
Hourly
Rate:
Range $44,342.00 - $57,644.00
Work Schedule
On-call
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Paid holidays
Job Description
This position is with a leading company specializing in providing technical audiovisual solutions in the hospitality and live events sector. They operate in dynamic environments such as hotels and convention centers, servicing a high volume of live events that generate significant annual revenue. The company focuses on delivering exceptional customer service, state-of-the-art AV technology, and seamless event production experiences. This role is a key supervisory and operational management position responsible for day-to-day floor operations, managing AV technicians, ensuring the quality and timeliness of audiovisual services, and maintaining equipment integrity. The work environment is fast-paced, involving coordination with clients, event planners,... Show More
Job Requirements
- High school diploma
- 4 plus years of audio visual and customer service/hospitality experience including 2 plus years of supervisory experience
- Experience leading workflow and team members
- Working knowledge of audio visual equipment in a live show environment
- Proficiency with use of computer hardware
- Proficiency with computer software and programs including the internet and microsoft office
- Effective leadership abilities and customer satisfaction focus
Job Qualifications
- High school diploma
- Bachelor’s degree preferred
- Minimum 4 years of audio visual and hospitality/customer service experience
- At least 2 years of supervisory experience
- Experience leading team workflows
- Working knowledge of live show audio visual equipment
- Proficiency with computer hardware and software including Microsoft Office
- Strong leadership and customer service skills
Job Duties
- Manages the daily floor activities and workflow of technicians to ensure timely and quality service delivery
- Provides direct supervision of team members including scheduling and timekeeping
- Ensures billing is reviewed and approved by clients and communicates challenges to management
- Maintains and updates daily equipment sheets accurately
- Controls inventory levels while ensuring safety and equipment quality
- Attends production meetings such as BEO and pre-cons
- Delegates tasks appropriately to team members
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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