Job Overview
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Flexible Schedule
Employee Discounts
Retirement Plan
Career development opportunities
Job Description
Delaware Park is a renowned entertainment complex known for its vibrant atmosphere, combining casino gaming, horse racing, and event hosting to deliver an exceptional experience to its patrons. As a prominent venue for a wide array of events, Delaware Park offers state-of-the-art facilities that cater to corporate gatherings, social celebrations, private functions, conventions, trade shows, weddings, and other special occasions. The establishment prides itself on exceptional customer service, meticulous attention to detail, and a commitment to delivering memorable events that exceed client expectations. The business thrives on innovation and adaptability, ensuring that every event is managed with precision, creativity, and... Show More
Job Requirements
- Four years of food and beverage experience in banquet and entertainment operations
- two years prior supervisory experience
- ability to bend, reach, pull, push, kneel, squat, and grasp as needed
- capability to work in a fast-paced environment
- excellent written, verbal, organizational, administrative, and communication skills
- flexibility to work evenings, weekends, and holidays
- ability to stand for full eight-hour shifts or longer
- ability to lift up to 40 lbs
Job Qualifications
- Four years of food and beverage experience in banquet and entertainment operations
- two years of prior supervisory experience
- excellent written, verbal, organizational, administrative, and communication skills
- proficiency with Microsoft Excel, Word, Cater Ease, and C-Vent
- ability to manage diverse clientele and high-volume events
- demonstrated leadership capabilities in training and staff management
Job Duties
- Proactively take charge of event management tasks and maintain meticulous attention to detail even under pressure
- manage day-of operations for a variety of events including corporate, social, private, conventions, weddings, special events, trade shows, and other functions
- visit and court potential clients to increase space utilization awareness
- collaborate with the Event Sales Manager to organize and maintain scheduling and maintenance of function spaces
- exercise fiscal responsibility to exceed quarterly sales targets while managing labor, supply, and rental costs
- interview, hire, train, resolve problems, and manage disciplinary actions while maintaining confidentiality
- coordinate with clients and internal departments to ascertain event needs such as room setups, housekeeping, security, and audiovisual requirements
- meet with Food & Beverage and marketing staff to review room availability, menu planning, pricing, setup structure, and staffing needs
- assist in menu development, promotional marketing plans, and packages
- supervise all event functions independently
- manage front-of-house setup including skirting, table tops, beverage service, customer service, function breakdown, and proficient use of MICROS POS and money handling
- oversee front-of-house staffing, linen, equipment maintenance, and inventory
- manage station assignments covering large areas, high volume, diverse clientele, and challenging conditions
- conduct post-event room inspections and update files to close out events
- maintain proficiency with computer systems including Microsoft Excel, Word, Cater Ease, and C-Vent
- promote outstanding guest relations and trust among the team
- perform all other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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