Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $47,056.00 - $57,644.00
Work Schedule
On-call
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
Paid holidays
Job Description
This position is with a reputable hotel and convention center operation known for delivering world-class service, particularly in the area of event technology and audio-visual services. The company operates in dynamic hotel environments that host major events and conventions, providing high-end audio-visual support and technical services. Known for its commitment to excellence, the establishment focuses on delivering outstanding customer experiences while maintaining operational efficiency and safety standards.
The role is a managerial position responsible for overseeing floor operations in locations generating revenue exceeding three million dollars. Reporting directly to an Operations Director or Director of Event Technology, the posit... Show More
The role is a managerial position responsible for overseeing floor operations in locations generating revenue exceeding three million dollars. Reporting directly to an Operations Director or Director of Event Technology, the posit... Show More
Job Requirements
- High school diploma is required
- 4+ years of audio visual and customer service/hospitality experience including 2+ years of supervisory experience
- Experience leading workflow and team members
- Working knowledge of audio visual equipment in a live show environment
- Proficiency with the use of computer hardware
- Proficiency with computer software and programs, including the Internet and Microsoft Office
- Effective leadership abilities and customer satisfaction focus
Job Qualifications
- High school diploma is required
- Bachelor’s degree is preferred
- 4+ years of audio visual and customer service/hospitality experience including 2+ years of supervisory experience
- Experience leading workflow and team members
- Working knowledge of audio visual equipment in a live show environment
- Proficiency with the use of computer hardware
- Proficiency with computer software and programs, including the Internet and Microsoft Office
- Effective leadership abilities and customer satisfaction focus
Job Duties
- Manages the daily floor activities and workflow of technicians to ensure that all equipment and services are delivered on time, in good working condition and as specified by clients and the hotel
- Provides direct supervision of team members including scheduling and time keeping
- Ensures that billing is reviewed and approved by clients, and advises the Director and/or Sales Manager of any potential challenges
- Ensures that daily equipment sheets are updated and properly completed
- Manages inventory control procedures to maintain proper inventory levels while also maintaining safety, security, and quality assurance of equipment
- Attends BEO, Pre-Cons, and pre-production meetings as needed
- Delegates tasks as appropriate
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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