Event Operations Manager (Full -Time)
Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
flexible schedule
Job Description
The hiring establishment is a prominent museum recognized for its dedication to providing exceptional guest experiences and fostering cultural enrichment. As an institution that hosts a wide array of public and private events, the museum offers a unique blend of educational and entertainment opportunities to visitors from diverse backgrounds. The museum's venue spaces accommodate a variety of events ranging from intimate gatherings to large-scale productions, making it a versatile location favored by clients and organizational partners for special occasions, corporate functions, and milestone celebrations.
The company operates with a strong emphasis on collaboration between departments including sales, advancement, marketi... Show More
The company operates with a strong emphasis on collaboration between departments including sales, advancement, marketi... Show More
Job Requirements
- Bachelor’s degree or equivalent education and experience
- 3 plus years of experience in event, sales experience, or leisure
- basic knowledge of Microsoft Office
- knowledge of specific hospitality industry applications preferred
- must be available to work evenings and weekends consistently
- ability to stand for long periods, move quickly to resolve issues and oversee team members
- able to work extended periods outdoors in various weather conditions
- capable of lifting up to 50 lbs
- able to handle confidential and financial information
- excellent verbal and written communication skills
- strong organizational skills and attention to detail
- ability to manage multiple tasks and prioritize effectively
- positive and professional attitude
- willingness to learn and take initiative in a fast-paced environment
- ability to work flexible hours including nights, weekends, holidays
- experience managing a team and collaborating with others
Job Qualifications
- Bachelor’s degree or equivalent education and experience
- 3 plus years of experience in event, sales experience, or leisure
- strong organizational skills
- excellent verbal and written communication skills
- experience managing a team
- ability to prioritize and manage multiple projects
- positive and professional attitude
- willingness to learn and take initiative
- basic knowledge of Microsoft Office
- knowledge of hospitality industry applications preferred
- ability to work flexible hours including nights and weekends
- ability to handle confidential information
- fluency in other languages beneficial
Job Duties
- Support the Director of Event Sales and Operations with the coordination, logistics and execution of confirmed venue rentals
- attend site visits, pre-event planning meetings, and appropriate venue meetings as necessary
- serve as primary internal contact for all rental and internal special events by maintaining the institutional event calendar, responding to all event requests within 72 hours and internally communicating event logistics and needs in the weekly BEO report
- lead weekly BEO meeting
- provide timely information to all appropriate departments regarding event set up and execution
- coordinate and manage all aspects of events as identified in each BEO including event agenda, audio-visual requirements, special attention guests, event room set up, catering, group transportation, power requirements, key requirements, storage and deliveries, registration requirements, entertainment, security, guest service needs
- liaise with venue rental clients and organizational partners during event planning phase
- coordinate and participate in post-event recap meetings
- inspect room set up and equipment prior to each event
- schedule and organize internal events including logistics and serve on internal event committees
- deliver world-class service by cultivating and maintaining relationships with customers, venue personnel and departments
- monitor expense for facility rentals
- meet regularly with catering manager to plan and review operational items
- advise senior management on logistical and operational issues and opportunities
- create and present reports to senior management related to performance and pipeline
- assist with events as needed
- maintain excellent customer service by maintaining a positive and friendly attitude and answering guest questions
- must be available to meet clients for site visits
- attend industry events
- supervise the Event Operations Coordinator and Event Operations Lead
- other duties as assigned
Restaurant, hotel, and hospitality jobs on OysterLink.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in: