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Event Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $46,500.00 - $67,600.00
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Work Schedule

Weekend Shifts
Night Shifts
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Benefits

Medical insurance
prescription drug coverage
Vision Insurance
Dental Insurance
Basic life AD&D insurance
Short term disability insurance
long term disability insurance
supplemental life insurance
Flexible spending account
401k Retirement Plan
Paid Time Off
PTO rollover
PTO sell back
Free zoo membership
Free guest passes
Discounts on food
Discounts on merchandise
Discounts on attractions
Discounts on admission
Discounts on programs

Job Description

The Fort Worth Zoo is one of the premier zoological parks in the nation, dedicated to conserving and showcasing wildlife in an engaging and educational environment. As a respected institution, the zoo attracts thousands of visitors annually who come to experience its diverse exhibits, special events, and educational programs. The zoo prides itself on offering an inclusive, vibrant atmosphere where guests can enjoy unique experiences and learn about animal conservation efforts and community engagement.

This full-time position at the Fort Worth Zoo plays a crucial role in ensuring the successful execution of special events and group outings, which ar... Show More

Job Requirements

  • must be 18 years of age or older
  • supervisory experience required
  • requires working during events including nights and weekends
  • possess intermediate mechanical ability
  • possess basic knowledge in computer operation
  • valid driver license with acceptable motor vehicle record to maintain zoo standards of insurability

Job Qualifications

  • must be 18 years of age or older
  • supervisory experience required
  • requires working during events including nights and weekends
  • possess intermediate mechanical ability
  • possess basic knowledge in computer operation
  • valid driver license with acceptable motor vehicle record to maintain zoo standards of insurability
  • 1-3 years experience in event set up or related management
  • good communications skills
  • must possess problem solving skills

Job Duties

  • Manage activities related to the set-up, operation and tear-down of special events and group events including all aspects of event set-up and breakdown
  • coordinate staffing all aspects of the event including set-up, tear-down and support during events
  • provide staff for all support areas during events including cleanliness, restroom attendants, bar and kitchen support, and greeting
  • maintain appearance, condition and cleanliness of all equipment and facilities used for events and report repair needs to appropriate personnel
  • inventory all equipment and supplies needed for events and make purchases as needed
  • coordinate proper storage of event equipment and transport of equipment from storage areas to event spaces and vice versa
  • hire, train, schedule and develop event operations personnel
  • establish and maintain safety protocols for all department activities, facilities and equipment
  • prepare and manage the department budget
  • develop checklists for events, projects and training including those related to stage logistics and maintenance
  • plan the logistics of upcoming events including detailed set up, staffing and tear down plans using schedules and checklists
  • communicate events plans, needs and schedules to department supervisors and staff
  • communicate effectively and professionally with other event support departments and vendors
  • develop ongoing special project plans for special event areas
  • work events as schedules and operations dictate including those at night and on weekends
  • establish and maintain professional relationships and open communications with other departments and vendors including those directly involved in the planning and execution of events
  • maintain knowledge of the Fort Worth Zoo layout and group event operations
  • monitor employee, time, attendance and overtime and compile monthly labor transfer reports for all events
  • assist other departments as needed
  • demonstrate leadership of employees through ongoing training to include applicable laws, Zoo policies, business conduct and ethics and the provision of quality services to guests and employees supporting the highest level of program integrity
  • provide effective direction, supervision and evaluation of staff including ongoing coaching and guidance
  • plan, direct and coordinate the work plan for staff including assigning work activities and projects and continuously reviewing and evaluating methods and procedures
  • select, hire, train, motivate and evaluate assigned personnel including coordinating employee training and work with employees to correct deficiencies and resolve problems
  • monitor work environment of staff including participating in the review, investigation and implementation of discipline and termination procedures in conjunction with human resources
  • communicate information to staff as appropriate

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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