Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.77 - $31.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
wellness programs
Job Description
Marriott International is a globally recognized leader in the hospitality industry, renowned for its commitment to exceptional service, innovation, and fostering inclusive workplace cultures. Within its extensive portfolio of distinguished brands, Westin stands out as a wellness-focused brand dedicated to empowering guests to regain control and enhance their well-being during their travels. Westin is committed to creating an environment where guests can be the best version of themselves. This commitment extends not only to guests but also to the associates who bring the brand's unique wellness programming to life. The Westin team values associates who are passionate about well-being, active,... Show More
Job Requirements
- High school diploma or GED
- Minimum of 2 years relevant experience in event management, food and beverage, or related field
- Demonstrable leadership and communication skills
- Ability to manage financial and administrative tasks
- Knowledge of safety procedures and emergency protocols
- Capacity to work flexible hours including event dates
- Proficient in multitasking and problem-solving under pressure
Job Qualifications
- High school diploma or GED
- Minimum of 2 years experience in event management, food and beverage, or related professional area
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Knowledge of event-related laws and regulations
- Understanding of food and wine pairings and current event trends
- Ability to handle guest concerns and maintain high customer satisfaction
- Experience in scheduling and inventory management
- Capable of conducting staff training and performance evaluations
- Skilled in coordinating between multiple teams
Job Duties
- Direct and motivate banquet team while providing high quality service
- Monitor and control financial and administrative responsibilities including asset protection
- Provide clear and concise communications to all stakeholders involved in events
- Identify training opportunities and plan strategies to accomplish goals
- Project supply needs and manage departmental inventories and equipment
- Schedule and forecast staffing for event services to maximize profits
- Develop lasting relationships with clients to retain business and foster growth
- Set goals, delegate tasks, and lead departmental meetings
- Apply knowledge of food and wine pairings and current event trends
- Act as liaison between banquet and kitchen staff
- Lead shifts and participate in event servicing
- Handle guest feedback and resolve complaints
- Empower employees to provide excellent customer service
- Monitor employee performance and provide feedback
- Communicate and enforce safety and emergency procedures
- Participate in development and implementation of corrective action plans
- Attend and engage in pertinent meetings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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