Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $25.77 - $31.25
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Performance bonus
Career development opportunities
Job Description
The Westin Pittsburgh is a premier hotel located at 1000 Penn Ave, Pittsburgh, Pennsylvania. As part of the Marriott International family, it aligns with a global standard of excellence and maintains a deep commitment to quality, wellness, and diversity. The Westin brand stands out in the hospitality industry with a mission to empower guests to regain control and enhance their well-being, helping them become the best version of themselves during travel. Marriott International is known for fostering an environment that values unique backgrounds, cultures, talents, and experiences, ensuring equal opportunities for all associates and striving to maintain a discrimination-free workplace... Show More
Job Requirements
- High school diploma or GED
- minimum 2 years experience in event management, food and beverage, or related professional area
- ability to work full time on site at the Westin Pittsburgh
- strong leadership and communication skills
- knowledge of relevant laws related to event operations
- capability to manage financial and administrative duties
- commitment to upholding sanitation and safety standards in banquet services
- availability to participate in departmental meetings and training
- physical ability to lead and participate in event services
Job Qualifications
- High school diploma or GED
- minimum 2 years experience in event management, food and beverage, or related field
- knowledge of banquet operations and event management
- strong leadership and team management skills
- proficiency in financial oversight and asset protection
- exceptional communication and interpersonal skills
- ability to manage multiple priorities in a fast paced environment
- commitment to customer service excellence
- understanding of food safety and sanitation standards
- experience in training and staff development
Job Duties
- Directs and motivates banquet services team to deliver high quality events
- monitors and controls financial and administrative responsibilities including asset protection
- provides clear and concise communication to stakeholders
- identifies training opportunities and plans strategies to meet goals
- manages banquet operations including supply needs projection and inventory management
- adheres to sanitation and safety standards
- schedules event services staff to meet forecast and maximize profits
- develops lasting client relationships to retain and grow business
- leads departmental meetings to set goals and delegate tasks
- acts as liaison between banquet and kitchen staff
- actively participates in event service delivery
- sets positive example for guest relations
- obtains and addresses guest feedback
- responds to guest problems and complaints
- empowers employees to deliver excellent service
- reviews and emphasizes guest satisfaction through meetings and feedback
- communicates and enforces emergency and safety procedures
- observes and provides feedback on employee performance
- leads staff discussions and participates in corrective action planning
- attends pertinent meetings and contributes to continuous improvement efforts
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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