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Bowlero Corp

Event Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $26.00 - $30.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Health Insurance
performance-based incentives
Paid Time Off
Comprehensive rewards package
Healthcare coverage
flexible scheduling
Staff discounts

Job Description

Lucky Strike Entertainment, formerly known as Bowlero Corp, is a leading location-based entertainment company with over 360 venues across North America. It provides a unique blend of entertainment options featuring bowling, arcade games, water parks, and family entertainment centers. In addition, it owns the Professional Bowlers Association, a prominent league in the bowling world with a vast media presence and millions of fans globally. Lucky Strike Entertainment promises not just fun but memorable experiences through its diverse offerings and commitment to guest satisfaction. They pride themselves on delivering exceptional events in a dynamic, vibrant environment where work feels like play,... Show More

Job Requirements

  • Bachelor’s degree
  • 1 year or more of management experience
  • experience as banquet captain for 2 or more years
  • knowledge of food and beverage and hospitality industry
  • experience in event planning and execution
  • proficiency in MS Office Suite and database software preferred
  • knowledge of POS register systems
  • ability to work varying shifts including weekends and holidays
  • strong communication and interpersonal skills
  • physical ability to walk, bend, stand for extended periods, and lift objects with assistance

Job Qualifications

  • Bachelor’s degree
  • 1 year or more of management experience
  • 2 or more years as banquet captain
  • knowledge of food and beverage and hospitality industry
  • broad knowledge of event planning and execution
  • proficiency in MS Office Suite and database software preferred
  • knowledge of POS register systems

Job Duties

  • Host special events
  • manage your team of event hosts
  • oversee all setup of appropriate areas
  • work with sales and operations staff to create seamless event experiences
  • make personal connections with event clients to ensure guest needs are exceeded
  • promote a guest-focused hosting approach
  • complete all event reporting
  • use guest feedback to improve satisfaction
  • forecast events and schedule event staff using client database
  • counsel and discipline staff according to HR guidelines
  • be available to work varying shifts including weekends, holidays, and extended workdays

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location