Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $63,000.00 - $84,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development programs
bonus eligibility
Job Description
The Renaissance Nashville Hotel, located in the vibrant heart of Nashville, Tennessee, is a distinguished member of the Marriott International portfolio. As an upscale full-service hotel, Renaissance Nashville offers guests a unique blend of Southern hospitality and contemporary design. The hotel boasts extensive event spaces, exceptional dining options, and a commitment to delivering memorable experiences that reflect the dynamic culture and spirit of the neighborhood. Marriott International, a global leader in hospitality, is known for its dedication to diversity, inclusion, and providing equal opportunities for all associates. At Renaissance Nashville, the team embraces an adventurous spirit, aiming to provide travelers... Show More
Job Requirements
- High school diploma or GED
- Minimum 2 years experience in event management or related field
- Availability to work full time at Renaissance Nashville Hotel
- Strong leadership capabilities
- Effective communication skills
- Ability to manage multiple tasks simultaneously
- Commitment to maintaining high cleanliness and sanitation standards
- Willingness to participate actively in event servicing
- Familiarity with hotel policies, procedures, and event laws
- Ability to handle guest complaints professionally
- Knowledge of safety and emergency procedures
- Skills in training and developing staff
- Competence in inventory and resource management
Job Qualifications
- High school diploma or GED
- Minimum 2 years experience in event management or related professional area
- Strong leadership and team management skills
- Knowledge of banquet and event operations
- Ability to manage budgets and control costs
- Excellent communication and interpersonal skills
- Familiarity with safety and sanitation standards
- Problem-solving and conflict resolution skills
- Experience with guest service excellence
- Ability to conduct staff training and development
- Proficient in coordinating with multiple departments
- Effective time management and organizational abilities
Job Duties
- Direct and motivate banquet and event services team
- Assist in providing high-quality service based on standards
- Monitor and control financial and administrative responsibilities including asset protection
- Provide clear and concise communication to stakeholders
- Identify training opportunities and plan strategies
- Project supply needs for banquet operations
- Apply knowledge of relevant laws related to events
- Manage departmental inventories and equipment
- Schedule staff to meet service standards and maximize profits
- Develop relationships with groups to retain business and increase growth
- Set goals and delegate tasks to improve departmental performance
- Conduct monthly department meetings
- Lead shifts and actively participate in event servicing
- Attend pre-event meetings to understand group needs
- Conduct function room inspections
- Maintain cleanliness and sanitation standards
- Act as liaison between banquet, event planning, and event technology teams
- Resolve issues and suggest alternatives
- Set positive examples for guest relations
- Interact with guests for feedback
- Respond to guest problems and complaints
- Encourage employees to provide excellent customer service
- Verify employees understand expectations
- Conduct associate performance appraisals and provide feedback
- Participate in development and implementation of corrective actions
- Ensure safety procedures are communicated and followed
- Delegate tasks to verify timely room sets according to event standards
- Attend and participate in all pertinent meetings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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