Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $72,000.00 - $96,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
bonus eligibility
Career development opportunities
Job Description
Marriott International is a renowned global hospitality company, known for its extensive portfolio of hotels and resorts that serves millions of guests worldwide. Among its distinguished brands is JW Marriott, a luxury portfolio offering more than 100 premium properties located in gateway cities and unique resort destinations around the world. Marriott International prides itself on fostering a work environment that values diversity, inclusion, and the holistic well-being of its associates. The company is dedicated to providing superior service through a team-oriented culture, continuous development opportunities, and a strong commitment to associate satisfaction and guest experiences. Marriott's legacy is built on... Show More
Job Requirements
- High school diploma or GED
- Minimum 2 years of experience in event management, food and beverage, or related professional area
- Ability to lead and motivate a diverse team
- Strong organizational and multitasking skills
- Excellent verbal and written communication abilities
- Proficient understanding of event-related laws and regulations
- Ability to maintain high sanitation and safety standards
- Capable of managing inventory and departmental supplies
- Experience in scheduling staff and managing budgets
- Willingness to participate actively in event service operations
Job Qualifications
- High school diploma or GED
- Minimum 2 years of experience in event management, food and beverage, or related area
- Strong leadership and team management skills
- Excellent communication and interpersonal skills
- Knowledge of banquet operations and event service standards
- Ability to manage financial and administrative duties
- Proficient in coordinating with multiple departments for event execution
- Skilled in conflict resolution and customer service
- Knowledge of safety and sanitation standards
- Experience in conducting performance evaluations and implementing corrective actions
Job Duties
- Directs and motivates banquet team to deliver high quality service
- Monitors and controls financial and administrative responsibilities including asset protection
- Projects supply needs for banquet operations including tables, chairs, and meeting sets
- Applies knowledge of laws related to events and adheres to all standards, policies, and procedures
- Maintains sanitation levels and manages departmental inventories
- Schedules and leads Event Services staff to meet service standards and maximize profits
- Builds lasting relationships with clients to retain and grow business
- Conducts monthly department meetings and sets goals to improve performance
- Acts as liaison between banquet, kitchen, event planning, and event technology teams
- Attends pre-event meetings and verifies event setups comply with Banquet Event Orders
- Resolves guest complaints and ensures exceptional customer service
- Conducts associate performance appraisals and provides constructive feedback
- Implements corrective action plans and participates in property’s emergency procedures
- Verifies associates understand performance expectations and departmental standards
- Leads by example in servicing events and shift management
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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