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Event Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $63,000.00 - $84,000.00
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Work Schedule

Standard Hours
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
performance bonuses
Training and development programs

Job Description

Renaissance Nashville Hotel, located at 611 Commerce Street in Nashville, Tennessee, is a distinguished part of the Marriott International family, known for blending the spirit of its vibrant neighborhood with exceptional hospitality services. As a full-service hotel situated in the heart of downtown Nashville, Renaissance Nashville offers guests a dynamic experience that combines comfort, style, and cultural immersion. This hotel embodies Marriott's commitment to quality and innovation, providing guests with unique opportunities to explore the local culture while enjoying premium accommodations and event spaces. The Renaissance brand encourages exploration and discovery, appealing to travelers seeking authentic and memorable experiences. At... Show More

Job Requirements

  • High school diploma or GED
  • At least 2 years’ experience in event management, food and beverage, or related professional area
  • Ability to lead and motivate a team
  • Strong organizational and communication skills
  • Knowledge of laws and policies related to banquet services
  • Capability to handle financial and administrative responsibilities
  • Commitment to maintaining sanitation and safety standards
  • Proficiency in managing inventories and equipment
  • Availability to work full time in a hotel event management setting

Job Qualifications

  • High school diploma or GED
  • Minimum 2 years’ experience in event management, food and beverage, or related professional area
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Knowledge of banquet operations and food service standards
  • Ability to manage budgets and control inventories
  • Familiarity with safety regulations and emergency procedures
  • Skilled in customer service and conflict resolution
  • Experience in training and developing staff
  • Proficient in organizing and forecasting staff schedules

Job Duties

  • Directs and motivates banquet team while assisting in providing high quality service
  • Monitors and controls financial and administrative responsibilities including asset protection
  • Provides clear and concise communication to all stakeholders involved in event success
  • Identifies training opportunities and plans strategies to accomplish departmental goals
  • Projects and manages supply needs for the banquet department
  • Adheres to laws, policies, and standards related to banquet operations
  • Manages departmental inventories and maintains equipment
  • Schedules and forecasts Event Services staff to meet service standards and maximize profits
  • Develops relationships with groups to retain business and drive growth
  • Leads banquet teams by setting goals, delegating tasks, and conducting meetings
  • Applies knowledge of food and beverage trends and acts as liaison to kitchen staff
  • Participates actively in servicing events and conducting pre-event meetings
  • Inspects function rooms and ensures event specifications are met
  • Maintains cleanliness and sanitation standards
  • Coordinates routine maintenance of meeting facilities
  • Resolves event issues and suggests alternatives if necessary
  • Verifies function rooms meet customer requirements
  • Sets a positive example for guest relations and handles guest feedback and complaints
  • Encourages and trains employees to provide excellent customer service
  • Conducts human resources activities including performance appraisals and feedback
  • Communicates and enforces safety and emergency procedures
  • Facilitates open and collaborative relationships within the team
  • Participates in the development and implementation of corrective action and improvement plans

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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