Event Operations Manager

Richardson, TX, USA|Travel

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $48,000.00 - $69,700.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Medical

Dental

Vision

voluntary benefits

generous PTO

Paid parental leave

401k Match

Event reimbursement

360 Learning

Job Description

Leap Event Technology is a pioneering company transforming the event technology landscape by offering organizers innovative solutions to make live events more engaging, thrilling, and impactful. We provide an all-in-one suite of tools for ticketing, mobile applications, experiential marketing, and patron management, complemented by expert marketing services. Our technology enables event organizers to drive continuous engagement throughout their events and effectively capture comprehensive customer data. Esteemed clients such as New York Comic Con, Bonnaroo, Illuminarium, and the NHL trust Leap Event Technology to power their live experiences.

With a passionate and diverse team functioning from offices in Dallas, Montreal... Show More

Job Requirements

H.S. diploma or equivalent
1-3 years experience in event production or live event planning
Familiarity with contracts
Strong technical and IT skills
2 years experience with on site or remote client technical support
2 years experience with IP networking preferred
Experience with Adobe Illustrator and Microsoft Excel preferred
Strong operational skills including troubleshooting
Understanding of Android and iOS products
Highly organized and detail oriented
Strong communication skills
Ability to work independently
Ability to lift 100 lbs
Must be able to work outdoors and long hours
Passion for live events
Passport required
Willingness and ability to travel 60-75% annually including weekends and holidays
Ability to enter Canada and the UK
Must be vaccinated prior to client event attendance

Job Qualifications

H.S. diploma or equivalent required
Bachelor’s degree preferred
1-3 years of experience in event production or live event planning
Familiarity with contracts and strong technical skills
Experience with on site or remote client technical support
Knowledge of IP networking and protocol support preferred
Experience with Adobe Illustrator and Microsoft Excel preferred
Strong troubleshooting and support skills for hardware and networking
Proficient navigating Android and iOS products
Highly organized with attention to detail
Strong professional communication skills
Ability to self-start and work independently
Ability to lift 100 lbs and work outdoors
Passion for live event experiences
Passport required

Job Duties

Manage a portfolio of events and execute on site deployments for Leap Event Technology
Work independently and creatively to deliver exceptional client service
Maintain expert level proficiency in at least three Leap Event Technology products and understand integrations
Create and manage budgets for events ensuring accurate cost projections
Provide escalation support to Client Support team for software and hardware issues
Perform remote system support, system QA, and publish technical documentation
Travel extensively to support events and represent Leap Event Technology on site
Collaborate with multiple departments to create operations plans and lead contractor teams
Stay current on new event technology and contribute to product development and testing
Support operations team initiatives and manage events during weekends, holidays, and peak periods

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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