Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $54,000.00 - $73,000.00
Work Schedule
Standard Hours
Benefits
bonus program
Health Insurance
401(k) Plan
Employee stock purchase plan
Paid Time Off
Life insurance
Group disability insurance
Job Description
Marriott Dallas Uptown, located at 3033 Fairmount Street in Dallas, Texas, is a distinguished hotel known for its commitment to exceptional hospitality and high standards in event management. This Marriott property is part of the globally recognized Marriott International, a leader in the hospitality industry with an extensive portfolio of hotels and resorts spanning around the world. The Dallas Uptown location offers guests a blend of comfort, luxury, and state-of-the-art facilities, making it a preferred venue for various events ranging from corporate meetings to social celebrations. The hotel prides itself on delivering wonderful hospitality consistently and has established itself as... Show More
Job Requirements
- High school diploma or GED
- at least 2 years experience in event management, food and beverage, or related professional area
- ability to work full time
- management experience preferred
- excellent interpersonal and communication skills
- knowledge of banquet and event operations
- ability to lead and motivate a team
- strong problem-solving skills
- understanding of sanitation and safety standards
- capacity to maintain inventory and equipment
- availability to attend meetings and events as scheduled
- willingness to participate actively in event servicing
- commitment to uphold company policies and standards
Job Qualifications
- High school diploma or GED
- minimum 2 years experience in event management, food and beverage, or related field
- strong leadership skills
- effective communication abilities
- knowledge of event-related laws and safety procedures
- customer service orientation
- ability to manage staff and schedules
- skills in maintaining sanitation and cleanliness standards
- competency in inventory management
- experience in conflict resolution and guest relations
- proficiency in coordinating with multiple departments
- aptitude for conducting team meetings and training
- ability to motivate and develop staff
- detail-oriented with organizational skills
- familiarity with banquet operations and event standards
Job Duties
- Project supply needs for the department
- apply knowledge of laws related to events
- manage activities to maximize customer satisfaction
- ensure adherence to policies and standards
- maintain sanitation levels
- manage inventories and equipment
- schedule Event Services staff effectively
- develop lasting relationships with clients
- set goals and delegate tasks to improve performance
- conduct department meetings
- enhance knowledge of food and wine pairings
- act as liaison to kitchen staff
- lead shifts and participate in event servicing
- attend pre-event meetings
- establish meeting room standards
- conduct function room inspections
- maintain cleanliness in event areas
- liaise between Banquets, Event Planning, and Technology teams
- coordinate routine maintenance
- resolve and suggest alternatives for event issues
- verify function room setups
- set a positive example for guest relations
- interact with guests and handle complaints
- encourage excellent customer service
- verify employee understanding of expectations
- strive to improve service performance
- review guest feedback
- communicate and execute safety procedures
- observe and provide service feedback to employees
- lead staff discussions and corrective action plans
- maintain open and collaborative relationships
- conduct performance appraisals
- utilize open door policy for staff concerns
- communicate performance expectations
- ensure fair disciplinary procedures
- delegate tasks to ensure timely room setups
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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