Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $106,000.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) plan with Company Match
Employee stock purchase plan
Life insurance
Travel Discounts
Job Description
Marriott Marquis Washington DC is a distinguished luxury hotel located in the heart of Washington, District of Columbia. As part of the globally renowned Marriott International portfolio, the hotel is synonymous with exceptional hospitality and world-class service. The Marriott Marquis Washington DC offers a dynamic workplace where talented professionals are empowered to contribute to memorable experiences for guests from around the world. This hotel is well-known for hosting sophisticated events and meetings, providing an unmatched combination of elegance and modern amenities in a prime urban setting.
The hotel is currently seeking a dedicated and experienced Event Manager to jo... Show More
The hotel is currently seeking a dedicated and experienced Event Manager to jo... Show More
Job Requirements
- High school diploma or GED
- minimum 2 years experience in event management, food and beverage, or related professional area
- strong leadership capabilities
- excellent communication skills
- organizational skills
- ability to work onsite full time
- availability to lead and motivate a team
- customer service orientation
- knowledge of relevant laws and compliance
- ability to manage multiple tasks simultaneously
- commitment to upholding company policies and standards
Job Qualifications
- High school diploma or GED
- minimum 2 years experience in event management, food and beverage, or related professional area
- strong leadership and team management skills
- excellent communication and interpersonal skills
- knowledge of food and beverage service standards
- understanding of banquet operations and event logistics
- ability to manage budgets and financial responsibilities
- proficiency in planning and coordinating events
- conflict resolution and guest service expertise
- capable of training and developing staff
- familiarity with safety and emergency procedures
- commitment to high sanitation and cleanliness standards
- ability to collaborate across departments
Job Duties
- Project supply needs for the department
- apply knowledge of all laws related to events
- manage banquet operations to maximize customer satisfaction
- adhere to and reinforce all standards, policies, and procedures
- maintain sanitation levels
- manage departmental inventories and maintain equipment
- schedule Event Services staff to meet forecast and service standards while maximizing profits
- assist in developing lasting relationships with groups
- set goals and delegate tasks to improve departmental performance
- conduct monthly department meetings
- apply and broaden knowledge of food and wine pairings and cuisine with current event trends
- act as liaison to kitchen staff
- lead shifts and participate in servicing events
- attend pre-event meetings to understand group needs
- establish standards for meeting room sets
- inspect function rooms prior to events
- maintain cleanliness and sanitation standards
- liaise between Banquets, Event Planning, Event Technology teams, and group contacts
- project supply needs such as pads, pens, candy jars, bottled water
- coordinate routine maintenance
- resolve issues and suggest alternatives
- attend and participate in meetings
- verify function rooms meet event documentation and customer requirements
- set positive example for guest relations
- interact with guests for feedback
- respond to and handle guest complaints
- encourage excellent customer service
- verify employee understanding of expectations
- strive to improve service performance
- emphasize guest satisfaction
- review guest satisfaction results with employees
- communicate and execute emergency procedures and train staff in safety
- observe employee service behaviors and provide feedback
- monitor progress and lead staff discussions
- participate in corrective action plans
- review meeting planner survey results and implement improvements
- establish open collaborative relationships within the team
- conduct associate performance appraisals
- solicit associate feedback and address concerns
- delegate tasks to verify room sets meet standards and timelines
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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