Event Operations Coordinator (Full-time)

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Hourly
Rate:
Range $19.00 - $28.00
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
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Job Description

The Phillip and Patricia Frost Museum of Science is a prestigious and innovative science museum located in Miami, dedicated to inspiring curiosity and discovery through interactive exhibits and cutting-edge scientific programming. Known for its vibrant educational experiences, the museum serves as a hub for science learning, bringing together community members, families, students, and tourists to engage with the natural world and scientific principles. As an institution committed to excellence, the Museum continuously strives to offer a welcoming and inspiring environment that elevates the science literacy and appreciation of both local visitors and international guests alike.

The Museum employs a... Show More

Job Requirements

  • must be available to work evenings and weekends on a consistent basis
  • must be able to stand for long periods of time, move quickly from space to space to quickly resolve issues and oversee events team members
  • must be able to work for extended periods of time in elements, sun, heat, wind, etc
  • daily tasks require variety of physical activities, related to walking, standing, stooping, sitting, reaching, lifting up to 50 lbs
  • background clearance
  • drug screening as part of the drug free workplace program

Job Qualifications

  • two or more years of relevant work experience
  • bachelor's degree in hospitality management preferred
  • basic knowledge of microsoft office
  • knowledge of specific hospitality industry applications preferred
  • strong organizational skills and attention to detail
  • excellent verbal and written communication skills
  • ability to manage multiple tasks, prioritize effectively, and work well under pressure
  • positive and professional attitude with strong interpersonal skills
  • willingness to learn and take initiative in a fast-paced environment
  • ability to work flexible hours, including nights, weekends, and holidays as needed
  • basic knowledge of event or hospitality operations preferred
  • fluency in other languages will be beneficial

Job Duties

  • be the go-to contact person for internal and external collaborators for any event-related questions and queries
  • ensure all details of event rentals are in the form of beos to provide timely information to other departments regarding set up
  • outline all details of event rentals in the form of beos and other reports to provide timely information to other departments regarding set up, purchasing, and private tours
  • support director of event sales and operations and the event operations manager in maintaining the institutional event calendar and responding to requests within 24-48 hours
  • maintain consistent communication with vendors to assist in securing event logistics, deliveries, and schedules
  • maintain open communication with museum stakeholders to schedule deliveries, finalize vendors' order etc
  • attend meetings with the museum's internal caterer
  • conduct pre-post conference meetings when it is agreeable with the client
  • coordinate all aspects of events as assigned by the director of event sales and operations or event operations manager to include but not limited to event agenda, audio-visual requirements, special attention guests, function room set up, group transportation, billing instructions, storage and deliveries, power requirements, key requirements, registration desk requirements, entertainment
  • coordinate with other departments the client's needs which will directly affect that department security, guests' services
  • work closely with vendors for event needs
  • perform event room inspections and ensure proper set-up and equipment checks prior to each event
  • keep immediate supervisor fully informed of all problems or matters requiring their attention
  • consistently offer professional, friendly and engaging service
  • assist with events as needed
  • maintain excellent customer service by maintaining a positive and friendly attitude and through guest interactions by answering questions related to reservations and other general information about the museum
  • must be open availability to meet clients for site visit
  • other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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