Event Operations Coordinator (Full-time)
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.00 - $28.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional development opportunities
Job Description
The Phillip and Patricia Frost Museum of Science is a renowned science museum located in Miami, Florida, dedicated to promoting science education and fostering community engagement through innovative and interactive exhibits and programs. Established to inspire curiosity and learning in visitors of all ages, the museum serves as a premier destination for educational events, scientific exploration, and cultural enrichment. As a leader in the museum sector, it combines technology, science, and education to provide a unique and memorable experience for all who visit. The museum operates within a collaborative and dynamic environment that values diversity, innovation, and excellence in service... Show More
Job Requirements
- background clearance
- drug screening as part of the drug free workplace program
- must be available to work evenings and weekends on a consistent basis
- must be able to stand for long periods of time, move quickly from space to space to quickly resolve issues and oversee events team members
- must be able to work for extended periods of time in elements, sun, heat, wind, etc.
- daily tasks require variety of physical activities, related to walking, standing, stooping, sitting, reaching, lifting up to 50 lbs
Job Qualifications
- two or more years of relevant work experience
- bachelor's degree in hospitality management preferred
- basic knowledge of microsoft office
- knowledge of specific hospitality industry applications preferred
- strong organizational skills and attention to detail
- excellent verbal and written communication skills
- ability to manage multiple tasks, prioritize effectively, and work well under pressure
- positive and professional attitude with strong interpersonal skills
- willingness to learn and take initiative in a fast-paced environment
- ability to work flexible hours, including nights, weekends, and holidays as needed
- basic knowledge of event or hospitality operations preferred
- fluency in other languages will be beneficial
Job Duties
- be the go-to contact person for internal and external collaborators for any event-related questions and queries
- ensure all details of event rentals are in the form of beos to provide timely information to other departments regarding set up
- outline all details of event rentals in the form of beos and other reports to provide timely information to other departments regarding set up, purchasing, and private tours
- support director of event sales and operations and the event operations manager in maintaining the institutional event calendar and responding to requests within 24-48 hours
- maintain consistent communication with vendors to assist in securing event logistics, deliveries, and schedules
- coordinate all aspects of events as assigned to include event agenda, audio-visual requirements, special attention guests, function room set up, group transportation, billing instructions, storage and deliveries, power requirements, key requirements, registration desk requirements, entertainment
- perform event room inspections and ensure proper set-up and equipment checks prior to each event
- maintain excellent customer service by maintaining a positive and friendly attitude and through guest interactions by answering questions related to reservations and other general information about the museum
- attend meetings with the museum's internal caterer
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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