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Job Overview

briefcase

Employment Type

Temporary
Hourly

Job Description

California State University, Stanislaus, located in Turlock, California, is a prominent public university serving the educational needs of the San Joaquin Valley region. The university is recognized for its quality academic programs, which include 43 undergraduate majors, 16 master’s programs, 7 post-graduate credentials, and a doctorate in education. With over 10,000 students and a faculty where 94 percent hold terminal degrees, Stanislaus State is deeply committed to fostering a diverse and inclusive campus culture. It has received national recognition for excellence in retention and graduation rates and is ranked among the top public universities in the western United States. The... Show More

Job Requirements

  • High school diploma
  • minimum of one year of customer service experience
  • valid California driver’s license
  • access to email and internet for communication
  • ability to work indoors and outdoors in various temperatures and terrain
  • ability to walk, stand, lift/carry items up to 10 lbs constantly
  • ability to frequently concentrate, make decisions, sit, bend, lift/carry items up to 25 lbs, stoop, kneel, squat, push, pull, reach overhead

Job Qualifications

  • High school diploma
  • minimum of one year of customer service experience
  • completion of at least two years of college coursework equivalent to 60 semester units in hospitality, event management, communications, public administration, or related field preferred
  • minimum of six months experience supporting event coordination, facilities setup, or customer service in a professional setting preferred
  • familiarity with basic office software such as Microsoft Word, Excel, Outlook and ability to manage digital forms and timekeeping submissions preferred
  • prior experience in higher education or public sector setting desirable
  • thorough knowledge of customer service and working with the public
  • ability to remain calm under pressure
  • excellent communication skills

Job Duties

  • Attend assigned events and monitor activities to ensure compliance with university policies and procedures
  • conduct event set-up
  • receive and verify rental deliveries from vendors
  • inspect event locations to ensure cleanliness, proper functioning of equipment, appropriate temperature settings, and accuracy of the setup
  • serve as point of contact for clients during events
  • provide assistance, respond to questions, and ensure client satisfaction
  • direct unauthorized groups away from reserved event spaces
  • coordinate with food service providers and vendors to adhere to event schedules
  • communicate changes as needed
  • promptly report emergencies to appropriate authorities and inform the standby supervisor
  • gather post-event feedback from clients and vendors
  • submit an event summary for internal documentation
  • respond to and select open shifts
  • assist with office-based event preparation including compiling event brief materials
  • review event details in advance to ensure readiness
  • participate in required meetings and training sessions including mandatory annual trainings
  • submit monthly time sheets via university’s MyCSUSTAN portal
  • return university equipment and keys after each event
  • perform other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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