Job Overview
Employment Type
Temporary
Hourly
Compensation
Type:
Hourly
Rate:
Exact $20.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee assistance program
Flexible work schedule
Training and Development
Employee Discounts
Job Description
California State University, Stanislaus, often referred to as Stanislaus State, is a prominent public university serving the San Joaquin Valley and a critical educational hub for a six-county region encompassing approximately 1.5 million people. The institution is renowned for offering quality academic programs, including 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, and a doctorate in education, catering to over 10,000 students. A major point of pride for Stanislaus State is its highly qualified faculty, with 94 percent of full-time professors holding doctorates or terminal degrees in their respective fields. The university is nationally recognized for its exceptional retention... Show More
Job Requirements
- High school diploma
- Minimum of one year of customer service experience
- Valid California driver’s license
- Ability to work indoors and outdoors in various temperatures and terrain
- Access to email and the internet for communication
- Ability to walk, stand, lift and carry items up to 25 pounds
- Ability to participate in required meetings and trainings
- Must comply with background check and related employment verification
- Ability to submit time sheets via MyCSUSTAN portal
- Must work as a casual worker with flexible schedule
- Ability to respond promptly in emergency situations
Job Qualifications
- High school diploma
- Minimum of one year of customer service experience
- Completion of at least two years of college coursework in hospitality, event management, communications, public administration, or a related field preferred
- Minimum of six months of experience supporting event coordination, facilities setup, or customer service in a professional setting preferred
- Familiarity with basic office software such as Microsoft Word, Excel, Outlook
- Prior experience working in a higher education or public sector setting is desirable
- Excellent communication skills
- Ability to remain calm under pressure
- Thorough knowledge of customer service and working with the public
Job Duties
- Attend assigned events and monitor activities to ensure compliance with University policies and procedures
- Conduct event set-up
- receive and verify rental deliveries from vendors
- Inspect event locations to ensure cleanliness, proper functioning of equipment, appropriate temperature settings, and accuracy of the setup
- Serve as point of contact for clients during events
- provide assistance, respond to questions, and ensure client satisfaction
- Direct unauthorized groups away from reserved event spaces
- Coordinate with food service providers and vendors to adhere to event schedules
- communicate changes as needed
- Promptly report emergencies to appropriate authorities and inform the standby supervisor once the situation is under control
- Gather post-event feedback from clients and vendors
- submit an event summary for internal documentation
- Respond to and select open shifts
- Assist with office-based event preparation as needed, including compiling event brief materials
- Review event details in advance to ensure readiness
- Participate in required meetings and training sessions scheduled with consideration of staff availability including mandatory annual trainings as assigned
- Submit monthly time sheets via the university's MyCSUSTAN portal
- Return University equipment and keys to University Events after each event
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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