Event Manager - Waldorf Astoria Washington DC

Washington, DC, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $68,000.00 - $75,000.00

Work Schedule

Flexible

Weekend Shifts

Benefits

Medical insurance

Mental Health Resources

Paid Time Off

DailyPay

Go Hilton travel program

Parental leave

debt-free education

401k plan

Hilton Shares employee stock purchase program

Career growth and development

Team Member Resource Groups

Recognition and rewards programs

Job Description

The Waldorf Astoria Washington DC is the newest and highly anticipated luxury hotel located at the heart of Washington D.C. on the iconic Pennsylvania Avenue. This landmark property, reimagined from the historic Old Post Office, represents a blend of timeless elegance and modern sophistication. With 263 luxurious guest rooms, 38,000 square feet of versatile event space, alongside two exquisite restaurants and three vibrant bars, the hotel serves as a premier destination for both leisure and business travelers alike. From grand-scale meetings to unforgettable social events, the Waldorf Astoria Washington DC stands as a beacon for exceptional experiences in the nation’s... Show More

Job Requirements

Minimum one year hospitality related experience at manager level
Availability to work various shifts including weekdays, weekends, and holidays
Strong interpersonal and communication skills
Ability to operate hotel property management systems such as Delphi.fdc
Capability to analyze revenue and contribute to up-selling strategies
Must maintain regular attendance
High school diploma or equivalent required
Ability to resolve conflicts and handle complaints professionally

Job Qualifications

One year hospitality related experience at manager level
Knowledge of hotel property management systems such as Delphi.fdc
Significant experience in revenue management or a similar analytical role
Relevant degree in business development or other relevant business field
Certified Meeting Professional (CMP) or Certified Professional Catering Executive (CPCE) credentials preferred
Strong leadership and communication skills
Proven ability to manage multiple priorities and work effectively under pressure
Demonstrated conflict resolution and negotiation skills
Customer-focused approach with adaptability to dynamic situations

Job Duties

Provide direction and supervision to affected departments and team members during the execution of meetings and events
Directly serve on site group and catering customers in a proactive manner
Organize, plan and prioritize duties by developing plans and goals
Communicate timely to internal and external clients via telephone, email, written documents or in person
Demonstrate knowledge of job systems, products, booking systems, and processes
Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
Sell and influence both internal and external clients
Make decisions and solve problems by analyzing and evaluating issues and determining the best solution
Ensure high quality service by communicating and assisting others to understand guest needs, providing direction and guidance, feedback and individual coaching when needed
Participate in customer site inspections and assist with the sales process as necessary
Perform other duties as necessary based on business needs
Maintain regular attendance

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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