Event Manager - Waldorf Astoria Washington DC

Alexandria, VA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $68,000.00 - $75,000.00

Work Schedule

Standard Hours

Flexible

Weekend Shifts

Benefits

Medical insurance

Mental Health Resources

Paid Time Off

Employee assistance program

Discounted travel

Parental leave

401k plan

Employee Stock Purchase Program

Career growth opportunities

Recognition and rewards programs

Job Description

The Waldorf Astoria Washington DC is the newest and highly anticipated luxury hotel situated at the epicenter of Washington D.C. on Pennsylvania Avenue. This iconic hotel has been thoughtfully reimagined from the historic Old Post Office building, reclaiming its position as one of the city’s preeminent addresses. The hotel boasts 263 elegantly designed rooms, 38,000 square feet of versatile event space, and a selection of culinary experiences including two restaurants and three bars. This prominent location not only offers guests luxurious accommodations but also serves as a central hub for some of Washington D.C.'s most consequential events, groundbreaking meetings, and... Show More

Job Requirements

Minimum one year hospitality related experience at manager level
Availability to work various shifts including weekdays, weekends, and holidays
Ability to communicate effectively with clients and hotel departments
Strong leadership and organizational skills
Proactive problem-solving abilities
Willingness to work in a fast-paced environment
Ability to manage multiple tasks and prioritize effectively
Commitment to high quality guest service and satisfaction

Job Qualifications

Hospitality related experience at manager level
Knowledge of hotel property management systems such as Delphi.fdc
Experience in revenue management or similar analytical role
Relevant degree in business development or related field
Certifications such as CMP or CPCE
Strong communication and organizational skills
Ability to lead and supervise multiple departments
Conflict resolution and negotiation skills
Customer-focused mindset
Ability to analyze issues and make informed decisions
Proactive event planning and coordination skills

Job Duties

Provide direction and supervision to affected departments and team members during the execution of meeting and/or event
Directly serve on site group and catering customers in a proactive manner
Organize, plan and prioritize duties by developing plans and goals
Communicate timely to internal and external clients via telephone, email, written documents or in person
Demonstrate knowledge of job systems, products, booking systems, and processes
Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
Sell and influence both internal and external clients
Make decisions and solve problems by analyzing and evaluating issues and determining best solutions
Ensure high quality service by communicating and assisting others to understand guest needs, providing direction and guidance, feedback and coaching when needed
Participate in customer site inspections and assist with the sales process as necessary
Perform other duties as necessary based on business needs
Maintain regular attendance

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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