Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,100.00 - $78,500.00
Work Schedule
Standard Hours
Benefits
Free epic local ski pass
Discounted spa services
Complimentary meals on duty
Worldwide travel perks
Food and beverage discounts
Career growth opportunities
Paid Time Off
Medical insurance
Mental Health Resources
Parental leave
401k plan
Job Description
Waldorf Astoria Park City is a prestigious, award-winning Forbes 4-Star boutique hotel known for its exceptional mountain-inspired comfort food and luxurious guest experience. Located in the stunning mountain town of Park City, this exquisite property features 150 beautifully appointed guest rooms, providing a serene and upscale atmosphere for visitors. The hotel boasts over 4,000 square feet of elegant banquet and event space alongside three distinct food and beverage outlets, including a three-meal restaurant, a seasonal poolside restaurant, and in-room dining options. This makes Waldorf Astoria Park City a sought-after destination for both leisure travelers and sophisticated events, blending high-end hospitality... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in event management or hospitality preferred
- Strong verbal and written communication skills
- Ability to multitask and manage time effectively
- Proficiency in common hotel event software and systems
- Flexibility to work varied hours including weekends and holidays
- Ability to work under pressure and deliver results
- Excellent interpersonal skills
Job Qualifications
- Experience in event management or related hospitality field
- Proven ability to handle complex event coordination
- Strong organizational and communication skills
- Knowledge of hotel systems and banquet operations
- Demonstrated conflict resolution and negotiation skills
- Ability to upsell and maximize revenue through event enhancements
- Customer service oriented with a proactive approach
- Ability to work collaboratively with multiple departments
Job Duties
- Organize, plan and prioritize event management duties by developing plans and goals
- Timely communication to internal and external clients via telephone, email, written documents or in person
- Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
- Demonstrate knowledge of job systems, products, systems, and processes
- Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
- Sell and influence both internal and external clients
- Make decisions and solve problems by analyzing and evaluating the issues and determine the best solution
- Ensure high quality service by communicating and assisting others to understand the guest needs, providing direction and guidance, feedback and individual coaching when needed
- Participate in customer site inspections and assist with the sales process as necessary
- Perform other duties as necessary based on business needs
- Maintain regular attendance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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