Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $47,100.00 - $78,500.00
Work Schedule
Standard Hours
Benefits
Free epic local ski pass
Drastically discounted spa services
Complimentary meals on duty
Worldwide travel perks
Food and beverage discounts
Medical insurance
Mental Health Resources
Paid Time Off
Parental leave
debt-free education
401K plan and company match
Employee Stock Purchase Program
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
Job Description
Waldorf Astoria Park City is a distinguished luxury hotel renowned for its exceptional service and breathtaking mountain views. Nestled in the heart of Park City, this hotel features 150 elegantly appointed rooms, 4,000 square feet of versatile banquet and event space, and three unique food and beverage outlets. Recognized with a Forbes 4-Star rating, the property offers elevated comfort food inspired by mountain regions worldwide, including a full-service three-meal restaurant, a seasonal poolside restaurant, and in-room dining options. The hotel prides itself on delivering an unparalleled guest experience driven by authenticity, creativity, and a welcoming environment. With premium ski resort... Show More
Job Requirements
- High school diploma or equivalent
- prior experience in hospitality or event coordination preferred
- excellent verbal and written communication skills
- ability to multitask and work under pressure
- strong interpersonal skills
- proficiency in Microsoft Office and event software
- availability to work flexible hours including weekends and holidays
- reliable and punctual
Job Qualifications
- Previous experience in event management or related hospitality roles
- excellent organizational and communication skills
- strong conflict resolution and negotiation abilities
- proficiency with event management and sales software
- ability to influence and upsell
- demonstrated problem-solving skills
- ability to work collaboratively across departments
- customer-focused mindset
- adaptability and attention to detail
Job Duties
- Organize, plan and prioritize duties by developing plans and goals
- timely communication to internal and external clients via telephone, email, written documents or in person
- create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
- demonstrate knowledge of job systems, products, systems, and processes
- resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
- selling and influencing both internal and external clients
- make decisions and solve problems by analyzing and evaluating the issues and determining the best solution
- ensure high quality service by communicating and assisting others to understand guest needs, providing direction and guidance, feedback and individual coaching when needed
- participate in customer site inspections and assist with the sales process as necessary
- other duties as necessary based on business needs
- regular attendance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter