Event Manager - The Roosevelt New Orleans, A Waldorf Astoria Resort
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $19.25 - $29.50
Work Schedule
Standard Hours
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Go Hilton travel program
Career growth and development
Team Member Resource Groups
Recognition and rewards programs
DailyPay access
Job Description
The Roosevelt New Orleans, an iconic Waldorf Astoria property, is a luxury hotel that perfectly blends Southern hospitality with world-class service and historic surroundings. Positioned near the vibrant French Quarter and walking distance from key attractions such as Jackson Square, Bourbon Street, and the Arts & Warehouse District, this hotel offers guests both convenience and charm. With 504 elegantly appointed rooms and over 60,000 square feet of versatile meeting space, The Roosevelt is a premier destination for travelers seeking sophistication and comfort. The property also features five distinguished food and beverage outlets, including two restaurants, a cafe, a seasonal rooftop... Show More
Job Requirements
- Bachelor's degree in hospitality, event management, or related field preferred
- Minimum of 3 years experience in event management or related hospitality role
- Proven track record in successfully managing large-scale events
- Excellent problem-solving skills and the ability to adapt to changing situations
- Strong leadership and team management capabilities
- Flexibility to work evenings, weekends, and holidays as required
- Valid work authorization
- Professional demeanor and appearance
Job Qualifications
- Experience in events management with a focus on weddings and corporate events
- Strong communication and interpersonal skills
- Ability to manage multiple tasks and priorities effectively
- Detail-oriented with superb organizational skills
- Proficiency in event management software and Microsoft Office
- Ability to work well under pressure in a fast-paced environment
- Customer service excellence
Job Duties
- Provide direction and supervision to departments to ensure successful execution of meetings and/or events
- Serve on-site group and catering clients and respond to questions about the event including, but not limited to, weddings, galas, group room blocks, food and beverage, the function space, ancillary and vendor services, affiliates/exhibitors and related billing processes
- Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
- Respond to guest inquiries and special requests and resolve issues and concerns in a timely, friendly and efficient manner
- Prepare reports, correspondence and analysis related to group activity
- Lead, facilitate and participate in meetings, as needed
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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