Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $41,100.00 - $68,500.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Travel program
Parental leave
401k plan
Employee Stock Purchase Program
Career Development
Recognition and rewards programs
Job Description
The Diplomat Beach Resort, Curio by Hilton, is an iconic beachfront destination hotel located in a prime coastal area, offering luxury accommodations and extensive meeting spaces. This expansive resort features 1,000 guest rooms and an impressive 209,000 square feet of versatile meeting and event space, making it a premier location for conferences, conventions, weddings, and other large gatherings. Known for its beautiful ocean views, sophisticated amenities, and high standard of guest service, the resort attracts both leisure travelers and business clients from around the globe. As part of the Curio Collection by Hilton, the resort combines Hilton's global hospitality standards... Show More
Job Requirements
- High school diploma or equivalent
- Minimum one year of experience in convention or event management
- Strong organizational and multitasking abilities
- Excellent communication skills
- Flexibility to work full shifts including weekends and holidays
- Ability to work in a fast-paced environment
- Attention to detail and problem-solving skills
Job Qualifications
- At least one year of experience in a convention hotel
- Strong interpersonal and communication skills
- Ability to multitask and manage multiple priorities
- Knowledge of event planning and coordination
- Proficiency with job-related systems and software
- Conflict resolution and negotiation skills
- Customer service orientation
- Flexibility to work varied schedules including weekends and holidays
Job Duties
- Organize, plan and prioritize duties by developing plans and goals
- Timely communication to internal and external clients via telephone, email, written documents or in person
- Create and maintain relationships with clients to set and meet client expectations and deliver on those expectations
- Demonstrate knowledge of job systems, products, systems, and processes
- Resolve conflicts and negotiate with others while handling complaints, settling disputes, and resolving grievances and conflicts
- Sell and influence both internal and external clients
- Make decisions and solve problems by analyzing and evaluating issues and determining the best solution
- Ensure high-quality service by communicating and assisting others to understand guest needs, providing direction, guidance, feedback and coaching
- Participate in customer site inspections and assist with the sales process as necessary
- Perform other duties as necessary based on business needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
You may be also interested in:
Nearby Cities
Jobs By Filter