Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $41,100.00 - $68,500.00
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Travel program
Parental leave
Education Assistance
401k plan
Employee Stock Purchase Program
Career Development
recognition programs
Job Description
The Diplomat Beach Resort, Curio by Hilton, is a prestigious beachfront resort known for its iconic location and extensive facilities. With 1,000 guest rooms and 209,000 square feet of versatile meeting space, it stands as a premier destination for conferences, special events, and luxury vacations. Located in a vibrant coastal area, this resort blends stunning ocean views with exceptional service, making it a sought-after venue for both leisure and business travelers. The resort is part of Hilton, one of the most respected names in the hospitality industry, renowned globally for quality, innovation, and outstanding guest experiences. As part of the... Show More
Job Requirements
- Minimum high school diploma or equivalent
- At least one year of relevant experience in a convention hotel or event management
- Full flexibility to accommodate varying schedules including weekends and holidays
- Strong organizational and multitasking abilities
- Excellent verbal and written communication skills
- Ability to work under pressure and meet deadlines
- Proficient with job-related software and event management tools
Job Qualifications
- At least one year of experience in a convention hotel
- Strong attention to detail
- Ability to multitask effectively
- Excellent communication skills
- Proven conflict resolution and negotiation skills
- Knowledge of event planning systems and processes
- Ability to work flexible shifts including weekends and holidays
- Strong client relationship management skills
Job Duties
- Organize, plan, and prioritize duties by developing plans and goals
- Timely communication to internal and external clients via telephone, email, written documents, or in person
- Create and maintain relationships with clients to set and meet expectations
- Demonstrate knowledge of job systems, products, systems, and processes
- Resolve conflicts and negotiate to handle complaints, settle disputes, and resolve grievances
- Sell and influence both internal and external clients
- Make decisions and solve problems by analyzing and evaluating issues and determining the best solution
- Ensure high-quality service by communicating and assisting others to understand guest needs, providing direction, guidance, feedback, and coaching
- Participate in customer site inspections and assist with the sales process as necessary
- Perform other duties as necessary based on business needs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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