Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $25.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
401(k)
Employee assistance program
Paid Time Off
Job Description
BEST Crowd Management is a leading professional service provider established in 2009, specializing in comprehensive crowd management and security solutions for a wide range of venues. With a strong foothold in the event management industry, BEST Crowd Management has built a reputation for excellence by focusing on creating safe, respectful, and highly enjoyable guest experiences across various events including professional sports, entertainment, and large public gatherings. Serving clients with tailored front-of-house staffing and security operations, the company’s core mission revolves around delivering flawless event execution through meticulous preparation and an unwavering commitment to safety and positive energy. Over the years,... Show More
Job Requirements
- Minimum 1-3 years of professional-level experience
- Experience in security, event staffing, law enforcement, or military preferred
- One year previous experience in customer service, security, or related field
- Ability to work flexible schedules including weekends, nights, and holidays
- Ability to monitor and respond to communications promptly
- Excellent oral and written English communication skills
- Ability to pass a background check
- Physical ability to stand or walk for long periods, occasionally lift up to 45 pounds
- Ability to adapt to changing situations effectively
Job Qualifications
- Minimum 1-3 years of professional-level experience
- Previous experience in security, event staffing, law enforcement, or military preferred
- Prior experience in customer service, security, or related fields
- Excellent communication skills, both oral and written
- Ability to use good judgment and discretion
- Proven adaptability to changing situations
- Ability to work flexible hours including nights, weekends, and holidays
- Successful completion of background check
Job Duties
- Support operational responsibilities as assigned, including recruiting, hiring, security licensing, training, scheduling, event day operations, and administrative responsibilities
- Serve as the direct supervisory contact for Event Supervisors regarding performance, operations, and department needs
- Responsible for supervising, motivating, coaching, and training staff
- Evaluate work performance of direct reports and make recommendations regarding assignments
- Maintain positive client/security relationships through frequent contact and support
- Identify issues occurring at events and forward to appropriate managers or clients
- Respond to client or site emergencies as they arise, ensuring proper communication
- Assist with coordination of all aspects of executing event operations
- Assign work tasks to Event Supervisors and Event Staff during events
- Coordinate and conduct on-the-job training and update standard operating procedures
- Ensure all positions are properly maintained, cleaned, and organized
- Perform other duties as requested or required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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