Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $50,000.00 - $60,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
401k
Employee assistance program
Paid Time Off
Job Description
BEST Crowd Management is a premier crowd management and security company that has been serving venues across various industries since 2009. With a deep commitment to creating unforgettable guest experiences, BEST Crowd Management specializes in managing front-of-house staff and providing comprehensive security operations. Their focus lies not just in safety and security but also in fostering respect, positive energy, and meticulous preparation to ensure every event runs smoothly and securely. The company’s approach combines a boutique business philosophy with a dynamic, professional, and client-focused culture, making it a sought-after partner in the event management and security sector. BEST Crowd Management... Show More
Job Requirements
- Minimum 1-3 years of professional-level experience
- Prior experience in security, event staffing, law enforcement, or military preferred
- Minimum one-year customer service or related experience
- Flexible schedule including weekends, nights, and holidays
- Ability to monitor communications and respond promptly
- Excellent oral and written English skills
- Adaptability to changing situations
- Ability to pass background check
Job Qualifications
- Minimum 1-3 years of professional-level experience
- Prior experience in security, event staffing, law enforcement, or military preferred
- Minimum one-year experience in customer service, security or related field
- Excellent communication skills, both oral and written
- Ability to adapt and respond effectively to changing situations
- Articulate with good independent judgment and discretion
- Ability to pass a background check
Job Duties
- Support operational responsibilities including recruiting, hiring, security licensing, training, scheduling, event day operations, and administrative tasks
- Serve as direct supervisory contact for Event Supervisors regarding performance and department needs
- Maintain positive client and security relationships through frequent contact and support
- Identify and report issues occurring at events to appropriate managers or clients, assist with investigations
- Respond to client or site emergencies, ensuring appropriate communication
- Coordinate and execute event operations including responding to client requests
- Assign work tasks to Event Supervisors and direct event staff and security
- Conduct on-the-job training and develop standard operating procedures
- Ensure maintenance and proper organization of standard operating procedures and training information
- Perform additional duties as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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