Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $25.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
401(k)
Employee assistance program
Paid Time Off
Job Description
BEST Crowd Management is a leading service provider in the event management and security sector, known for delivering exceptional crowd management solutions since 2009. The company specializes in providing highly professional and comprehensive event staffing and security services for a wide range of venues, focusing especially on front-of-house staff management and security operations. BEST Crowd Management is dedicated to creating unforgettable guest experiences by prioritizing safety, respect, positive energy, and meticulous planning for every event it manages. The company has built a strong reputation in the industry, particularly within professional sports and entertainment sectors, by continuously exceeding client expectations and... Show More
Job Requirements
- Minimum 1-3 years of professional-level experience
- Prior experience in security, event staffing, law enforcement or military preferred
- Minimum one-year customer service experience
- Ability to work flexible schedules including weekends, nights, and holidays
- Ability to monitor company communications and respond promptly
- Excellent oral and written communication skills
- Ability to pass a background check
- Ability to occasionally lift up to 45 pounds
- Willingness to work in varied physical conditions including standing or walking for up to 10 hours
- Ability to work in confined spaces and outdoor weather
Job Qualifications
- Minimum 1-3 years professional-level experience
- Experience in security, event staffing, law enforcement, or military preferred
- Previous customer service experience
- Ability to work flexible schedules including weekends, nights, and holidays
- Excellent oral and written communication skills
- Strong independent judgment and discretion
- Proficiency in English language
- Adaptability to changing situations
- Ability to pass background check
Job Duties
- Support operational responsibilities including recruiting, hiring, security licensing, training, scheduling, event day operations, and administrative tasks
- Serve as the direct supervisory contact for Event Supervisors regarding performance and department needs
- Maintain positive client and security relationships through frequent contact and support
- Identify and report issues occurring at events and assist with investigations as directed
- Respond to client or site emergencies and ensure appropriate communication
- Coordinate all aspects of event operations including technical and managerial elements
- Assign work tasks to Event Supervisors and direct Event Staff and Security during events
- Conduct on-the-job training and develop standard operating procedures
- Ensure proper maintenance, cleaning, and organization of all positions
- Perform other duties as requested or required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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