Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $25.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
401(k)
Employee assistance program
Paid Time Off
Job Description
BEST Crowd Management is a reputable company that has been a leader in the crowd management and event security industry since its establishment in 2009. With over a decade of experience, BEST Crowd Management specializes in orchestrating safe, effective, and vibrant event experiences across various venues. The company's commitment to safety, respect, and meticulous preparation has positioned it as a trusted partner for high-profile clients, including those in professional sports and large-scale entertainment events. Known for its dynamic and boutique business philosophy, BEST Crowd Management maintains a supportive culture where professionalism, responsiveness, and the ability to handle unique event challenges... Show More
Job Requirements
- Minimum 1-3 years of professional-level experience
- Prior experience in security event staffing law enforcement or military preferred
- One-year previous experience in customer service security or related field
- Ability to work a flexible schedule including weekends nights and holidays
- Ability to monitor communications and respond to time-sensitive matters
- Excellent oral and written communication skills
- Ability to pass a background check
Job Qualifications
- Minimum 1-3 years of professional-level experience required
- Prior experience in security event staffing law enforcement or military preferred
- Minimum of one-year previous experience in customer service security or related field
- Excellent communication skills both oral and written
- Ability to use good independent judgment and discretion
- Adaptability to respond effectively to changes
- Ability to pass a background check
- Proficiency in English language
Job Duties
- Support operational responsibilities as assigned including recruiting hiring security licensing training scheduling event day operations and administrative responsibilities
- Serve as the direct supervisory contact for Event Supervisors regarding performance operations and department needs
- Responsible for supervising motivating coaching and training Event Supervisors and evaluating their work performance
- Maintain positive client security relationships through frequent team and client contact and support
- Identify issues occurring at events and forward to the Account Manager or Client as appropriate and assist with investigations
- Respond to client or site emergencies and ensure communication to Account Manager Client or Area Manager
- Assist with coordination of all aspects of event operations including responding to client requests
- Assign work tasks to Event Supervisors Event Staff and Event Security throughout the event
- Coordinate and conduct on-the-job training including development and improvement of standard operating procedures
- Ensure all Standard Operating Procedures and training information are properly maintained and updated
- Perform other duties and responsibilities as requested or required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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