Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $25.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401(k)
Employee assistance program
Paid Time Off
Job Description
BEST Crowd Management is a reputable security and crowd management company established in 2009, specializing in managing a variety of events from front-of-house staffing to comprehensive security operations. The company is dedicated to creating safe, respectful, and energetic environments to provide unforgettable guest experiences at venues across different industries. BEST Crowd Management works with top-tier clients in professional sports and entertainment, offering a dynamic environment that balances high standards of professionalism with the flexibility needed to meet the unique challenges inherent in event management. The company supports its team members with a boutique business philosophy that encourages growth, responsiveness, and... Show More
Job Requirements
- Minimum one to three years of professional-level experience
- Previous experience in security, event staffing, law enforcement, or military preferred
- One year minimum experience in customer service or related field
- Ability to work flexible schedules including weekends, nights, and holidays
- Ability to monitor communications and respond to time-sensitive matters
- Strong oral and written communication skills in English
- Ability to pass a background check
- Physical ability to stand or walk for extended periods and lift up to 45 pounds
- Must be adaptable and exercise good judgment
Job Qualifications
- Minimum one to three years of professional-level event or crowd management experience
- Prior experience in security, event staffing, law enforcement or military preferred
- Excellent oral and written communication skills
- Ability to effectively coach and motivate staff
- Strong judgment and discretion in decision-making
- Adaptability to dynamic and changing situations
- Proficiency in reading, writing, and speaking English
Job Duties
- Support operational responsibilities including recruiting, hiring, security licensing, training, scheduling, event day operations, and administrative tasks
- Serve as direct supervisory contact for Event Supervisors providing coaching and performance evaluations
- Maintain positive client and security relationships through frequent communication and support
- Identify and report issues during events, assist with investigations as required
- Respond to client or site emergencies and ensure appropriate communication with management
- Coordinate technical and managerial aspects of event execution, including responding to client requests
- Assign work tasks to Event Supervisors and Event Staff throughout events
- Conduct on-the-job training and develop standard operating procedures
- Ensure all training and SOP information is properly maintained and updated
- Keep working areas organized, clean, and maintained
- Perform additional duties as assigned or required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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