Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $60,000.00 - $65,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical
Dental
Vision
401(k)
Employee assistance program
Paid Time Off
Job Description
BEST Crowd Management is a distinguished crowd management company that has been operating since 2009. With a seasoned history of successfully managing front-of-house staff to delivering comprehensive security operations, BEST Crowd Management has solidified its reputation for bringing venues to life. The company’s mission centers on creating unforgettable guest experiences that prioritize safety, respect, positive energy, and meticulous preparation. This dedication manifests in their commitment to providing exceptional operational services for a variety of high-profile venues, primarily in professional sports and entertainment sectors. Their approach reflects a boutique business philosophy that fosters a supportive culture while enabling growth and professionalism.... Show More
Job Requirements
- Minimum 1-3 years of professional-level experience required
- Prior experience in security event staffing law enforcement or military preferred but not required
- Minimum one year previous experience in customer service security or related field
- Must be able to work a flexible schedule inclusive of weekends nights and holidays
- Ability to monitor company communications and respond timely
- Excellent oral and written communication skills in English
- Ability to adapt and respond effectively to changing situations
- Ability to pass a background check
Job Qualifications
- Minimum 1-3 years of professional-level experience
- Prior experience in security event staffing law enforcement or military preferred
- Excellent oral and written communication skills
- Ability to respond effectively to changes and emergency situations
- Strong leadership and supervisory skills
- Ability to use good judgment and discretion
- Proficiency in English language
Job Duties
- Support operational responsibilities as assigned including recruiting hiring security licensing training scheduling event day operations and administrative responsibilities
- Serve as the direct supervisory contact for Event Supervisors regarding performance operations and department needs
- Responsible for supervising motivating coaching and training staff and evaluating their work performance
- Maintain positive client security relationships through frequent team and client contact and support
- Identify issues occurring at events and report to Account Manager Area Manager or Client as appropriate
- Respond to client or site emergencies including ensuring appropriate communication to Account Manager Client or Area Manager
- Assist with coordination of all aspects of executing event operations including responding to client requests
- Assign work tasks to Event Supervisors including Event Staff and Event Security
- Coordinate and conduct on-the-job training through development and improvement of standard operating procedures
- Ensure all standard operating procedures and training information are properly maintained and updated
- Perform other duties and responsibilities as requested or required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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