Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $80,000.00 - $90,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Flexible work schedule
Job Description
Honda Center, managed by OC Sports & Entertainment, LLC, is a premier sports and entertainment venue located in Anaheim, California. This dynamic arena hosts a wide variety of events, including concerts, sports games, and special events, welcoming fans, performers, and athletes from around the globe. Recognized for its iconic presence and top-tier facilities, the Honda Center plays a key role in delivering exceptional experiences to attendees. With a commitment to providing world-class entertainment and superior customer service, Honda Center fosters a motivating work environment where team members become integral to the guest experience through their dedication and professionalism.
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Job Requirements
- Bachelor's degree or equivalent education
- Minimum of 2 years of experience in event planning and execution
- Arena, convention center, or similar venue background preferred
- Ability to oversee multiple tasks effectively while meeting deadlines in a high-pressure environment
- CPR/AED certification preferred or ability to obtain upon hire
- Experience with Momentus Elite or similar event management software
- Experience with Prismm or similar diagramming software preferred
- Knowledge of Microsoft Office applications
- Ability to work a flexible schedule including nights, weekends, and holidays
- Must be able to work on-site
Job Qualifications
- Bachelor's degree or equivalent education and relevant work experience
- Minimum of 2 years of experience in event planning and execution
- Arena, convention center, or other similar venue background is preferred
- Previous experience overseeing multiple tasks effectively while meeting deadlines in a high-pressure environment
- CPR/AED certification is preferred and/or the ability to obtain certification upon hire
- Experience with Momentus Elite or similar event management program and Prismm or other similar diagramming software preferred
- Demonstrated knowledge of Microsoft Office applications
- Must be able to work a flexible schedule, including nights, weekends, and holidays as necessary and required
Job Duties
- Serve as venue liaison between contractors, organizers, and management regarding all facets of events
- Responsible for coordination and advancement efforts for assigned events, including front-of-house and back-of-house logistics
- Communicate all necessary venue information to Special Event client representative for advancement purposes and ensure all information related to events has been advanced to the appropriate venue departments and subcontractors for seamless execution
- Review event rental agreement language to determine how to proceed with coordination efforts for assigned events
- Ensure event rental agreements are signed, initial payments and insurance coverage received before event load in for assigned events
- Ensure information is correctly entered into the Momentus Elite event management program promptly
- Plan and monitor budgets, adjusting when necessary and ensuring adherence to budget
- Collaborate with clients and internal departments to maintain compliance related to the use of space and timing of access
- Manage development and distribution of necessary event-related information, orders, production notes, summaries, and fact sheets to all internal and external contacts, as well as third-party contractors and vendors
- Prepare event-specific information sheets for distribution to include all event-related information 30 days before assigned events
- Ensure event information and set-ups are accurate for all assigned events
- Depending on the rental agreement language, prepare total reimbursable venue labor and rental equipment costs for assigned events on time
- Analyze and complete a thorough wrap-up of all elements of each event, including submission of event debrief/after-action report to document areas of success and needed improvement
- Develop extensive knowledge of the arena, arena locations, and other venue locations, including ARTIC and OCVIBE properties to be developed, equipment, building labor costs, arena promoter costs, departmental event staffing breakdowns, and all necessary contacts related to events
- Develop working knowledge of food and beverage preparation, sequence of service, and basic high-end food and wine to assist with the provision of exceptional client and guest experience
- Develop and maintain positive working relationships and communication with tenants, client representatives, internal departments, and subcontractors
- Assist special event sales team with client upsell opportunities and event enhancements by leveraging relationships with outside vendors and specialists
- Coordinate required documentation, including animal permits, pyrotechnic permits, sign language interpreters, subcontractor staffing schedules, and other applications with appropriate entities for assigned events
- Act as Event Manager on Duty and/or overall building manager for assigned events
- Maintain knowledge and understanding of building emergency procedures
- Participate in AED/CPR training, emergency response teams, and other groups as required
- Assist with advance on-site event meetings, tours, and related needs
- Assist with hiring, training, and continuing education on event procedures for event-related staff
- Assist with the development and implementation of operating procedures that meet venue and industry best practices and ensure proper protocols are adhered to
- Ensure all work performed complies with Honda Center and associated property regulations, policies, and procedures
- Implement procedures to establish and maintain high standards of customer service, ensure a positive and professional presentation and generate repeat business
- Focus on continuous improvements in guest experience and event experience
- Perform other duties and special projects as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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