Job Overview
Employment Type
Hourly
Full-time
Compensation
Type:
Hourly
Rate:
Exact $32.25
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Medical insurance
Daily Pay
Mental Health Resources
Paid Time Off
Travel Discounts
Parental leave
Education Assistance
401k plan
Employee Stock Purchase Program
Career Development
recognition programs
Team Member Resource Groups
Job Description
The Signia by Hilton Atlanta is a premier meetings and events destination located in the vibrant downtown area of Atlanta. This distinguished hotel is directly connected to the Georgia World Congress Center, providing unparalleled access to one of the largest convention complexes in the United States. The hotel offers an impressive 976 guest rooms along with an extensive 100,000 square feet of event space, making it an ideal venue for a wide range of meetings, conferences, social gatherings, and special events. Guests and event attendees benefit from luxury amenities, six fine dining venues, and close proximity to major Atlanta attractions... Show More
Job Requirements
- Minimum of high school diploma or equivalent
- At least 2 years of relevant experience in event management at a large hospitality property
- Ability to work Monday through Friday with flexibility for early/late hours and some weekends
- Strong communication skills both verbal and written
- Ability to handle stressful situations with professionalism
- Must be able to build and maintain strong client relationships
- Proficient in computer applications related to event planning and coordination
Job Qualifications
- Minimum of 2 years of event experience at a "big box" hotel of Hilton or luxury brand
- Proven ability to manage multiple tasks and priorities in a fast-paced environment
- Excellent interpersonal and communication skills
- Strong organizational and problem-solving abilities
- Demonstrated leadership and teamwork skills
- Ability to work flexible hours including some weekends as required
- Proficiency in event management software and Microsoft Office suite
Job Duties
- Organize, plan, and prioritize duties by developing clear plans and goals
- Communicate effectively with internal and external clients through telephone, email, and in-person interactions
- Build and maintain strong client relationships to set and meet expectations
- Demonstrate comprehensive knowledge of job systems, products, and processes
- Resolve conflicts, negotiate with others, and handle complaints, disputes, and grievances
- Influence and sell to both internal and external clients to maximize event opportunities
- Make decisions and solve problems by analyzing issues and determining the best solutions
- Deliver high-quality service by understanding guest needs and providing direction, guidance, feedback, and coaching
- Participate in customer site inspections and assist with the sales process as needed
- Maintain regular attendance to ensure consistent service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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