
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $32.00
Work Schedule
Standard Hours
Flexible
Benefits
Medical insurance
Mental Health Resources
Paid Time Off
Go Hilton travel program
Parental leave
debt-free education
401K plan and company match
Hilton Shares employee stock purchase program
Career growth and development
Recognition and rewards programs
Team Member Resource Groups
Job Description
Signia by Hilton Atlanta is a premier meetings and events destination located in downtown Atlanta, directly connected to the Georgia World Congress Center. This contemporary hotel boasts 976 guestrooms and offers over 100,000 square feet of versatile event space, making it an ideal setting for a wide range of events, from corporate meetings and conferences to social gatherings and celebrations. The property features luxury amenities and six dining venues, providing guests and event attendees with exceptional dining and leisure experiences. Additionally, its prime location offers easy access to major city attractions such as Mercedes-Benz Stadium and State Farm Arena, enhancing... Show More
Job Requirements
- Minimum of 2 years of event experience
- Current big box hotel experience
- Flexible schedule to adjust to group and client needs
- Strong communication skills
- Proficient with event management systems
- Ability to handle multiple tasks effectively
- Reliable attendance
- High school diploma or equivalent
Job Qualifications
- Minimum of 2 years of event management experience
- Experience in a large box hotel environment
- Strong organizational and communication skills
- Proven ability to build and maintain client relationships
- Knowledge of event management software and hotel systems
- Conflict resolution and negotiation skills
- Ability to work a flexible schedule to meet client needs
- Demonstrated leadership and problem-solving abilities
- High school diploma or equivalent
- Commitment to Hilton values of hospitality, integrity, leadership, teamwork, ownership, and urgency
Job Duties
- Organize, plan, and prioritize duties by developing clear plans and goals
- Communicate effectively with internal and external clients through various channels including telephone, email, and in-person interactions
- Build and maintain strong client relationships to set and meet expectations
- Demonstrate comprehensive knowledge of job systems, products, and processes
- Resolve conflicts, negotiate with others, and handle complaints, disputes, and grievances
- Influence and sell to both internal and external clients to maximize event opportunities
- Make decisions and solve problems by analyzing issues and determining the best solutions
- Deliver high-quality service by understanding guest needs and providing direction, guidance, feedback, and coaching when required
- Participate in customer site inspections and assist with the sales process as needed
- Maintain regular attendance to ensure consistent service
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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