Job Overview
Employment Type
Full-time
Hourly
Compensation
Type:
Hourly
Rate:
Exact $32.25
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Access to DailyPay
Medical insurance
Mental Health Resources
Paid Time Off
Go Hilton travel program
Parental leave
debt-free education
401K plan and company match
Employee Stock Purchase Program
career growth
Team Member Resource Groups
Recognition and rewards programs
Job Description
The Signia by Hilton Atlanta is a premier meetings and events destination located in the bustling heart of downtown Atlanta. This upscale hotel, directly connected to the Georgia World Congress Center, boasts 976 luxurious rooms and offers an impressive 100,000 square feet of versatile event space. Guests and event attendees benefit from the hotel's luxury amenities, six distinctive dining venues, and its close proximity to major attractions such as the Mercedes-Benz Stadium and State Farm Arena. This prime location and top-tier offerings make the Signia by Hilton Atlanta an ideal venue for hosting a wide array of events, from corporate... Show More
Job Requirements
- Minimum of 2 years event experience
- Experience working in a big box hotel or luxury brand
- Ability to manage medium-sized events with 150 to 300 guests
- Excellent communication skills
- Strong organizational skills
- Problem-solving abilities
- Flexibility to work earlier later and on some weekends
- Ability to maintain regular attendance
- Ability to work collaboratively with diverse teams
- Proficiency with event management software
Job Qualifications
- Minimum of 2 years event experience in a big box hotel or luxury brand
- Proven ability to manage groups of 150 to 300 guests
- Strong communication and negotiation skills
- Excellent organizational and planning abilities
- Ability to build and maintain client relationships
- Knowledge of event management systems and processes
- Demonstrated problem-solving and decision-making skills
- Ability to provide leadership and coaching
- Flexibility to work some weekends and varied shifts
- Commitment to upholding hospitality industry standards and values
Job Duties
- Organize plan and prioritize duties by developing clear plans and goals
- Communicate effectively with internal and external clients through various channels including telephone email and in-person interactions
- Build and maintain strong client relationships to set and meet expectations
- Demonstrate comprehensive knowledge of job systems products and processes
- Resolve conflicts negotiate with others and handle complaints disputes and grievances
- Influence and sell to both internal and external clients to maximize event opportunities
- Make decisions and solve problems by analyzing issues and determining the best solutions
- Deliver high-quality service by understanding guest needs and providing direction guidance feedback and coaching when required
- Participate in customer site inspections and assist with the sales process as needed
- Perform other duties as necessary based on business needs
- Maintain regular attendance to ensure consistent service
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Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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