Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,000.00 - $52,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
vacation days
Job Description
Oak View Group is a premier global leader specializing in venue development, management, and premium hospitality services within the live event industry. The company is renowned for providing a comprehensive 360-degree solution for a distinct portfolio of world-class venues. These include owned arenas, convention centers, music festivals, performing arts centers, and cultural institutions globally recognized for their influence and attendance. With a forward-thinking approach and a commitment to excellence, Oak View Group partners with influential clients and helps deliver unforgettable live event experiences at the highest standards.
The Utah Valley Convention Center, situated in historic downtown Provo, Ut... Show More
The Utah Valley Convention Center, situated in historic downtown Provo, Ut... Show More
Job Requirements
- Possession of or ability to obtain a current CPR certificate
- Possession of or ability to obtain a Utah driver’s license
- Strong knowledge of event management operations
- Customer service practices
- Crowd management and control techniques
- Fire and public safety regulations
- Basic understanding of food service practices
- Basic understanding of A/V equipment and systems
- Familiarity with terminology used in entertainment and convention settings
- Knowledge of relevant federal, state, and local regulations
- Proficient computer skills in Microsoft Office applications
- Ability to plan, service and supervise large events
- Ability to analyze challenges, identify alternative solutions and implement recommendations
- Excellent oral and written communication skills in English
- Ability to establish and maintain effective working relationships with staff, contractors and facility users
- Flexibility to work early mornings, evenings, overnight, weekends, holidays and extended work days
Job Qualifications
- Minimum 3-5 years experience in event coordination, convention services, or meeting planning
- Bachelor’s degree from an accredited college or university with coursework in facility management, hospitality management, marketing, public relations, business management, or related field
- Additional years of experience may be substituted for formal education
- Graduate of IAAM Public Assembly Facility Management School preferred
- Certified Meeting Professional (CMP) designation preferred
Job Duties
- Meet, confer, consult and maintain continuous contact with potential and contracted clients
- Provide timely, accurate and detailed proposals, estimates, and layout drawings to potential and contracted clients
- Recommend products and services to meet and exceed client needs and expectations, maximize the overall event experience, and maximize revenue
- Communicate all regulatory restrictions and requirements to clients ensuring compliance prior to event
- Ensure all required contracts and documents have been executed according to prescribed timelines including rental contract, certificates of insurance, licenses, permits
- Ensure collection of all payable by due dates
- Collect, organize, and record event specific and logistical data for booked events at Utah Valley Convention Center
- Document all communications with clients via EBMS folder and diary entries
- Create and distribute detailed event resumes and event space layout drawings to other departments in a timely and accurate manner including revisions
- Oversee the set-up of events ensuring all set-ups are completed accurately and on-time
- Anticipate where possible and problem solve any event related concerns to ensure client satisfaction
- Inspect event space as well as surroundings to ensure they are being maintained properly for events
- Consult with exhibit managers, promoters, convention representatives concerning physical set-up needs and prepare work orders and cost-estimates accordingly
- Function as Manager on Duty to ensure client needs are met, events proceed as planned, and complaints are addressed appropriately
- Conduct and/or participate in post event meetings to analyze event outcomes and address issues or concerns
- Prepare and approve final invoicing for assigned events in a timely manner
- Maintain post event contact with client to ensure all questions and concerns are addressed
- Complete post event summary detailing items that were negatives and positives and input summary into EBMS diary for future reference
- Perform other duties as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location

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