Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $48,000.00 - $52,000.00
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Job Description
Oak View Group is a global leader in venue development, management, and premium hospitality services dedicated to the live event industry. The company provides a comprehensive, 360-degree suite of solutions for a broad collection of world-class venues, including arenas, convention centers, music festivals, performing arts centers, and cultural institutions. Oak View Group’s client roster includes some of the most influential and highest-attended venues and events worldwide, establishing it as a dominant player in the event and entertainment sector. Their commitment to innovation, sustainability, and excellence in event experiences sets them apart as an employer and service provider. This establishment fosters... Show More
Job Requirements
- Ability to plan, service, and supervise large events
- analyze challenges, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of organizational objectives
- communicate clearly and concisely in English both orally and in writing
- establish and maintain effective working relationships with staff, contractors, and facility users
- work a flexible schedule including early mornings, evenings, overnight, weekends, holidays, extended work days and extended number of days
- knowledge of operational characteristics of event management
- knowledge of customer service practices
- knowledge of crowd management and control techniques
- knowledge of fire and public safety regulations
- knowledge of basic food service practices
- knowledge of basic A/V equipment and systems
- knowledge of terminology used in entertainment and convention settings
- knowledge of relevant federal, state, and local regulations
- must have computer skills in Microsoft Office applications, word processing, spreadsheets, database, presentation, and internet software
Job Qualifications
- Minimum 3-5 years experience in event coordination, convention services or meeting planning preferably with a convention center, hotel, sports facility, or performing arts facility
- bachelors degree from an accredited college or university with major coursework in facility management, hospitality management, marketing, public relations, business management, or related field
- additional years of experience may be substituted for formal education
- graduate of IAAM Public Assembly Facility Management School preferred
- Certified Meeting Professional (CMP) designation preferred
- possession of or ability to obtain a current CPR certificate
- possession of or ability to obtain a Utah driver’s license
Job Duties
- Meet, confer, consult and maintain continuous contact with potential and contracted clients
- provide timely, accurate and detailed proposals, estimates, and layout drawings to potential and contracted clients
- recommend products and services to meet and exceed client needs and expectations, maximize the overall event experience and maximize revenue
- communicate all regulatory restrictions and requirements to clients ensuring compliance prior to event
- ensure all required contracts and documents have been executed according to prescribed timelines including rental contracts, certificates of insurance, licenses, and permits
- ensure collection of all payable by due dates
- collect, organize, and record event specific and logistical data for booked events at Utah Valley Convention Center
- document all communications with clients via EBMS folder and diary entries
- create and distribute detailed event resumes and event space layout drawings to other departments in a timely and accurate manner including revisions to previously published documents
- oversee the set-up of events ensuring all set-ups are completed accurately and on-time
- anticipate and problem solve any event related concerns to ensure client satisfaction
- inspect event spaces and surroundings to ensure proper maintenance prior to, during, and after events
- consult with exhibit managers, promoters, convention representatives concerning physical set-up needs and prepare work orders and cost-estimates accordingly
- regularly function as Manager on Duty to ensure client needs are met, events proceed as planned, and complaints are addressed professionally and timely
- conduct and/or participate in post event meetings to analyze event outcomes and address issues or concerns
- prepare and approve final invoicing for assigned events in a timely manner
- maintain post event contact with clients to ensure all questions and concerns are addressed
- complete post event summaries detailing positives and negatives and input summaries into EBMS diary for future reference
- perform other duties as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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