Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $69,000.00 - $75,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Job Description
Snapdragon Stadium is a modern, multi-purpose stadium known for hosting a wide variety of sporting events, concerts, and special gatherings. As a prominent venue designed to accommodate large-scale events, it plays a crucial role in the community by providing a vibrant space for entertainment, professional sports, and cultural activities. The stadium is equipped with state-of-the-art facilities, ensuring a comfortable and memorable experience for both attendees and event organizers. It is committed to safety, exceptional service, and efficient event execution, which requires a highly skilled and dedicated team working behind the scenes. This venue often collaborates with sports teams, concert promoters,... Show More
Job Requirements
- Bachelor's degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field
- Three to five years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting
- Strong oral and written communication skills
- Strong computer skills in Microsoft Office applications, word processing, and Internet
- Possession of, or ability to obtain, a valid drivers' license
- Ability to work independently, exercising judgment and initiative
- Ability to work, nights, weekends and holidays as needed
- Ability to communicate with employees, co-workers, volunteers, management staff and guests in a clear, professional and courteous manner
- Ability to speak, read, and write in English
- Ability to consistently adhere to the highest standards of integrity, professionalism, ethics and confidentiality
- Ability to perform physical tasks such as lifting and carrying up to 50 pounds
- Experience working with various collegiate and/or professional sporting teams
- Knowledge of operational characteristics of events
- Knowledge of crowd management and control techniques
- Knowledge of customer service practices
- Demonstrated familiarity with facility use contracts
- Knowledge of fire and public safety regulations
- Knowledge of A/V equipment and electronic systems in public assembly facilities
- Experience with budget preparation and control
- Familiarity with terminology used in entertainment/convention/public assembly settings
- The ability to work effectively with people from a variety of culturally diverse backgrounds
- Effectively work under pressure and meet tight deadlines in a fast-paced environment
Job Qualifications
- Bachelor's degree from an accredited college/university with major coursework in facility management, hospitality management, business, or related field
- Three to five years of increasingly responsible experience in event management in a stadium, arena, convention center or public assembly facility setting
- Demonstrated experience working with various concert promoters, sporting teams, and special event meeting planners
- Demonstrated experience working with production managers on lighting, AV, stagehand labor calls, major event load-ins/load-outs
- Strong oral and written communication skills
- Strong computer skills in Microsoft Office applications, word processing, and Internet
- Possession of, or ability to obtain, a valid drivers' license
- Knowledge of operational characteristics of events
- Knowledge of crowd management and control techniques
- Knowledge of customer service practices
- Familiarity with facility use contracts
- Knowledge of fire and public safety regulations
- Knowledge of A/V equipment and electronic systems in public assembly facilities
- Experience with budget preparation and control
- Familiarity with terminology used in entertainment/convention/public assembly settings
- Ability to work independently, exercising judgment and initiative
- Ability to work effectively with people from a variety of culturally diverse backgrounds
- Ability to perform physical tasks such as lifting and carrying up to 50 pounds
- Ability to work nights, weekends and holidays as needed
- Ability to communicate clearly, professionally and courteously in English
- Ability to adhere to highest standards of integrity, professionalism, ethics and confidentiality
Job Duties
- Advance, plan, service, and supervise all events by using effective written and verbal communication with event promoters, production managers and stadium departments including third-party contractors
- Lead pre-event production meetings to communicate important event information with all departments
- Write production notes detailing every aspect of the upcoming event for all departments, internal and external, to understand full scope of event, assist in determining staffing needs
- Use interpersonal skills including ability to direct, motivate, inform staff, foster collaboration, recognize and resolve conflicts, and communicate verbally and in writing with clients and co-workers
- Analyze challenges, identify alternative solutions, project consequences of proposed actions and implement recommendations in support of organizational objectives
- Establish and maintain effective working relationships with lessees/clients, co-workers, part-time staff, contractors, patrons/public and municipal officials
- Work a flexible schedule, including long nights, early mornings, weekends and holidays as needed
- Assist other departments in the preparation of building to meet the requirements of upcoming events
- Compile reimbursable event expenses and staffing estimates from each department to produce a pre-event event estimate to finance
- Provide detail information and backup for all event expenses and assist with the completion of post-show event settlements
- Advise licensees on services available from independent contractors for events
- Function as a liaison between users of the facility and the facility staff
- Recommend and evaluate required event staffing levels
- Coordinate communication with box office, booking and marketing team on event announcements and on-sales with respect to floor plan creation and approvals
- Coordinate communication between building staff and show staff during load in and load out
- Investigate and resolve event-related complaints in a professional manner ensuring customer satisfaction
- Communicate with municipal officials, including police, fire and medical services, event staff and public to ensure security of patrons and events run smoothly
- Coordinate service needs with Food and Beverage provider and make hospitality arrangements as needed
- Serve as Manager on Duty as scheduled
- Other duties and responsibilities as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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