Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Flexible Schedule
Job Description
Oak View Group is the global leader in venue development, management, and premium hospitality services for the live event industry. The company provides an unmatched, 360-degree solution set for a collection of world-class owned venues and serves a client roster that includes some of the most influential and highest-attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions globally. With a reputation for excellence, Oak View Group drives innovation and sets the standard for operational and experiential quality in the live event market.
The Pan American Center, located on the campus of New Mexico State University i... Show More
The Pan American Center, located on the campus of New Mexico State University i... Show More
Job Requirements
- Bachelor's degree in relevant field or equivalent experience
- 3-5 years experience in event management or operations
- Minimum two years in supervisory or management roles
- Proficient in AutoCAD
- Knowledge of ADA compliance
- Strong communication skills
- Ability to work flexible hours including nights, weekends, and holidays
- Skilled in Microsoft Office applications
- Experience in large-scale event settings
- Ability to manage multiple priorities
- Problem-solving mindset
Job Qualifications
- 3-5 years experience managing events or operations in a large-scale event setting
- Bachelor's degree in Sport/Event Management, Hospitality, Training & Education, Business Administration, or equivalent
- At least two years experience in a management position with supervisory responsibility
- Passion for high-quality guest service
- Creative problem-solving skills
- Ability to work under pressure and meet deadlines
- Strong verbal and written communication skills
- Ability to work event nights, weekends, and holidays
- AutoCAD experience
- Knowledge of ADA code and compliance
- Proficiency in Microsoft Office including Word, Excel, and PowerPoint
- Experience with large-scale events in stadium, concert, or multi-use facilities
- Experience working with diverse stakeholders and demographics
- Ability to manage multiple tasks and prioritize efficiently
Job Duties
- Directs two hundred part-time event staff to enhance guest and client experience
- Develop and implement a comprehensive guest service program
- Meet with client groups to plan and organize assigned meetings and events
- Create AutoCAD layouts for events
- Consult with exhibit managers, promoters, and athletic representatives concerning setup needs and licensed areas
- Prepare work orders and cost-estimates
- Keep clients informed about schedules and requirements
- Prepare cost estimates and monitor final billing
- Maintain event-related reports and files
- Ensure staff compliance with company policies
- Guide clients on contract provisions and procedures
- Maintain event operations equipment
- Make hospitality arrangements
- Create and distribute detailed event information sheets
- Prepare and approve payroll for event staff
- Review emergency planning procedures
- Provide leadership to event personnel
- Work flexible schedules including nights, weekends, and holidays
- Develop collateral materials like Accessibility Guide and Event Handbook
- Act as manager on duty
- Create work schedules for staff and security
- Recommend and evaluate staffing levels
- Investigate and resolve event-related complaints
- Assist in building preparation for events
- Maintain effective working relationships with clients and stakeholders
- Perform other assigned duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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