Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $45,000.00 - $50,000.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) savings plan
401(k) matching
Paid Time Off
Job Description
Oak View Group (OVG) is a global leader in venue development, management, and premium hospitality services dedicated to the live event industry. The company offers a comprehensive 360-degree solution set, managing a collection of world-class owned venues and serving a prestigious client roster that includes the most influential and highest-attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. Through its innovative and customer-centric approach, OVG continuously sets the standard for excellence in the live events space, creating unforgettable experiences for guests and driving economic growth for communities around the globe.
OVG’s commitment to diversity, inclusivity, a... Show More
OVG’s commitment to diversity, inclusivity, a... Show More
Job Requirements
- Bachelor’s degree or equivalent experience
- Minimum 3-5 years event management experience in large-scale settings
- At least 2 years management and supervisory experience
- Proven ability to lead large staff
- Strong problem-solving skills
- Excellent communication skills
- Ability to work flexible hours including nights, weekends, and holidays
- Proficiency in AutoCAD
- Knowledge of ADA compliance
- Skilled in Microsoft Office
- Experience with large-scale venues preferred
- Capability to multitask and prioritize effectively
Job Qualifications
- 3-5 years experience managing events or operations in large-scale settings
- Bachelor’s Degree in Sport/Event Management, Hospitality, Training & Education, Business Administration or equivalent experience
- At least two years in a management position with supervisory and decision-making responsibilities
- Passion for delivering high-quality guest service
- Creative problem solver with ability to address guest concerns professionally
- Adaptable and able to work under pressure to meet deadlines
- Strong verbal and written communication skills
- Availability to work event nights, weekends, and holidays
- Proficient in AutoCAD
- Knowledgeable in ADA code and compliance
- Proficient in Microsoft Office including Word, Excel, and PowerPoint
- Experience with large-scale events in stadium, concert, or multi-use facilities of 10,000 seats or more highly desirable
- Experience servicing diverse stakeholders and demographics
- Ability to manage multiple tasks and prioritize efficiently
Job Duties
- Directs two hundred part-time event staff to enhance guest and client experience
- Develop and implement comprehensive guest service program
- Meet with client groups to plan and organize assigned events
- Create AutoCAD for events
- Consult stakeholders regarding physical set-up needs and prepare work orders and cost estimates
- Keep clients informed on schedule status including floor plans, insurance, and set-up specifications
- Prepare cost estimates and monitor final billing
- Maintain event-related reports and files
- Ensure staff compliance with company policies and procedures
- Guide clients by interpreting contracts, policies, and procedures
- Maintain event operations equipment
- Make hospitality arrangements as needed
- Create and distribute detailed information sheets before events
- Prepare and approve payroll for event staff
- Review emergency procedures with event staff
- Provide leadership and guidance
- Work flexible schedules including nights, weekends, and holidays
- Develop collateral materials such as Accessibility Guide and Event Handbook
- Act as manager on duty as required
- Create work schedules for event staff and support personnel
- Recommend and evaluate event staffing levels
- Investigate and resolve event-related complaints
- Assist in building preparation for events
- Develop and maintain effective relationships with clients and stakeholders
- Perform all other assigned duties
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
You may be also interested in:
Nearby Cities
Jobs By Filter