Event Manager | Full-Time | Pan American Center

Las Cruces, NM, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Salary

Rate:

Range $45,000.00 - $50,000.00

Work Schedule

Standard Hours

Flexible

Weekend Shifts

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) savings plan

401(k) matching

Paid Time Off

vacation days

sick days

Holidays

Job Description

Oak View Group is a recognized global leader in venue development, management, and premium hospitality services catering to the live event industry. The company provides an unmatched, 360-degree suite of services that encompass a collection of world-class owned venues as well as a diverse client roster. This roster includes some of the most influential and highly attended arenas, convention centers, music festivals, performing arts centers, and cultural institutions worldwide. Oak View Group's commitment to excellence and innovative solutions makes it a dynamic pioneer in transforming the events experience for audiences and clients across the globe.

The role of Eve... Show More

Job Requirements

Bachelor’s degree or equivalent experience
3-5 years managing large-scale events
Minimum two years supervisory experience
AutoCAD proficiency required
Knowledge of ADA compliance
Strong communication skills
Ability to work flexible schedule including nights, weekends, and holidays
Proficiency with Microsoft Office
Demonstrated problem-solving skills
Experience in event operations management
Ability to lead and manage large staff
Ability to handle high-pressure situations
Effective client and stakeholder communication
Ability to multitask and prioritize
Passion for exceptional guest service

Job Qualifications

3-5 years experience managing events/operations in a large-scale event setting
Bachelor’s Degree in Sport/Event Management, Hospitality, Training & Education, or Business Administration, or equivalent combination of education and experience
At least two years experience in a management position with full supervisory and decision-making responsibility
Passion for providing high-quality guest service
Creative problem solver with ability to address guest concerns professionally
Ability to work under pressure to meet deadlines
Strong verbal and written communication skills
Ability to work event nights, weekends, and holidays
AutoCAD experience
Knowledgeable in ADA code and compliance
Proficient in Microsoft Office including Word, Excel, PowerPoint
Experience with large-scale events in stadium, concert, or multi-use facility of similar size (10,000 seats)
Experience servicing diverse stakeholders and demographics
Ability to manage multiple tasks and prioritize efficiently

Job Duties

Directs two hundred part-time event staff (ushers/ticket takers/back of house security/parking employees) to strategically enhance the guest and client experience
Develop and implement a comprehensive guest service program
Meet with client groups to plan and organize assigned meetings and/or events
Create AutoCAD for events
Consult exhibit managers, promoters, athletic representatives, and others concerning physical set-up needs and requirements for licensed areas
Keep clients informed as to the status of deadline schedules, including floor plan submissions and meeting room set-up specifications
Prepare cost estimates and monitor final billing
Maintain event-related reports, information, and files
Ensure staff compliance with all applicable company policies and procedures
Guide clients in preparation of events by interpreting and explaining contract provisions, policies, and procedures
Maintain event operations equipment (radios, metal detection wands, etc.)
Make hospitality arrangements as needed
Create and distribute detailed information sheets before every event
Prepare and approve payroll for all event staff
Review emergency planning procedures with all event staff for each event
Provide leadership and guidance for event personnel
Work a flexible schedule, including long nights, early mornings, weekends, and holidays as needed
Develop collateral materials for employees and fans
Act as manager on duty as required
Create work schedules for event staff, medical, police, maintenance, and operations
Recommend and evaluate required event staffing levels
Investigate and resolve event-related complaints
Assist in the preparation of the building to meet upcoming event requirements
Develop and maintain effective working relationships with clients, partners, and all stakeholders
Perform all other duties as assigned

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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